YANASORN, S.; TEMKAEW, W.; NILSOOK, P. ENHANCING THE CIVIL AVIATION AUTHORITY OF THAILAND COMPLAINT MANAGEMENT EFFICIENCY IN COMPLIANCE WITH THE QUALITY MANAGEMENT SYSTEM ISO 10002:2018. Journal of Social Science and Cultural, [S. l.], v. 10, n. 7, p. 176–188, 2026. Disponível em: https://so06.tci-thaijo.org/index.php/JSC/article/view/295058. Acesso em: 1 sep. 2026.