THANABORDEEKIJ, P.; PROMKUTKEO, S.; NA-CHIENGMAI, D. Identifying the Gaps between Customer Expectations and Perceptions on Service Quality Dimensions of ABC Mobile Operator. Journal of ASEAN PLUS Studies, [S. l.], v. 2, n. 1, p. 45–53, 2021. Disponível em: https://so06.tci-thaijo.org/index.php/aseanplus/article/view/248535. Acesso em: 1 oct. 2026.