ZHU , C.; NAPRATANSUK, N.; TECHATUNMINASAKUL, S.; JITPAKDEE, P. Service Quality Improvement of Bank of China in Linyi City. Dhammathas Academic Journal, [S. l.], v. 24, n. 3, p. 43–62, 2024. Disponível em: https://so06.tci-thaijo.org/index.php/dhammathas/article/view/271787. Acesso em: 18 sep. 2026.