Satisfaction towards the Budget Bureau Intranet of Government Officials in the Budget Bureau (Central Office)

Abstract

The objectives of this study were (1) To study the level of satisfaction towards Budget Bureau Intranet of Government officials in the Budget Bureau (Central Office) (2) To compare the satisfaction towards Budget Bureau Intranet according to the demographic factors (3) To compare the satisfaction towards Budget Bureau Intranet according to the usability factors of Government officials in the Budget Bureau (Central Office), and (4) To study the relationship between the usage of  menus and the level of satisfaction towards Budget Bureau Intranet of Government officials in the Budget Bureau (Central Office). The sample in the research was 305 Government officials in the Budget Bureau (Central Office). Data were collected by questionnaire. The statistics employed in the research were frequency, percentage, mean, standard deviation, t-test One-Way ANOVA LSD
Chi-square and Cramer’s V. The statistical significance was set at .05. The results of this study found that the level of satisfaction towards the Budget Bureau Intranet of Government officials in the Budget Bureau (Central Office) was high (mean = 4.56 and S.D. = .46). The hypothesis testing of demographic factors revealed the difference in agencies had differences in satisfaction towards Budget Bureau Intranet. But the difference in sex, age, education level, positions level had no difference in satisfaction towards Budget Bureau Intranet. And the difference in frequency use and time length had differences in satisfaction towards Budget Bureau Intranet but the difference in time range had no difference in satisfaction towards Budget Bureau Intranet. In addition, menus had a weak association with the level of satisfaction towards Budget Bureau Intranet (Cramer’s V = .12) at the .05 level of significance.