JAIYEN, S.; LADAVALYA NA AYUTHYA, S. Guidelines for Service Quality Development of the Human Resource Management Division, Chiang Mai University . Journal of Modern Learning Development, [S. l.], v. 9, n. 10, p. 493–510, 2024. Disponível em: https://so06.tci-thaijo.org/index.php/jomld/article/view/273242. Acesso em: 1 oct. 2026.