Jaiyen, S. and Ladavalya Na Ayuthya, S. (2024) “Guidelines for Service Quality Development of the Human Resource Management Division, Chiang Mai University ”, Journal of Modern Learning Development, 9(10), pp. 493–510. available at: https://so06.tci-thaijo.org/index.php/jomld/article/view/273242 (accessed: 28 September 2026).