Luangprapat, Wasan, Kriangchai Pungprawat, and Chai Chaiyachit. “Enhancing Citizen Engagement in Public Service Delivery”. King Prajadhipok’s Institute Journal 21, no. 3 (January 4, 2024): 72–101. accessed September 14, 2026. https://so06.tci-thaijo.org/index.php/kpi_journal/article/view/263506.