TY - JOUR AU - ฺBoonyaruksa, Sarawut PY - 2021/12/14 Y2 - 2024/03/28 TI - English Code Mixing Characteristics in Working of Hotel Personnel in Nonthaburi Province JF - University of the Thai Chamber of Commerce Journal Humanities and Social Sciences JA - soc sci hum utcc VL - 41 IS - 4 SE - Research Articles DO - UR - https://so06.tci-thaijo.org/index.php/utccjournalhs/article/view/246050 SP - 148-167 AB - <p>This research has covered four main focuses; including firstly to analyze the characteristics<br>of English code-mixing in working of hotel personnel, secondly to compare the code-mixing used<br>in listening, speaking, reading, and writing at work, thirdly to study the levels of attitude towards<br>English code-mixing in working of hotel personnel and lastly to gather the recommendations in<br>English code-mixing usage of hotel personnel. The participants were 50 front office personnel who<br>work in Pak Kret District of Nonthaburi Province. The study adopted several research instruments;<br>a structured interview, attitude questionnaire, and code-mixing table. The statistics used were<br>a frequency distribution, percentage, mean, and standard deviation. The results revealed 764<br>code-mixing sentences which mostly found in 444 simple sentences, 317 affirmative sentences,<br>253 nouns, and 162 noun phrases, while 132 words were mostly used in dealing with complaints<br>and 107 initials were mostly found in documents and diary at work. The comparison of English<br>code-mixing used at work were also mostly found in speaking. The results also reveal that<br>the levels of attitude were found at a high level (X = 3.98, S.D. = 0.94) while the hotel personnel<br>recommended that abbreviation should be understood clearly between the sender and<br>the receiver. The explanation of code-mixing usage should be introduced to novice staff.</p><p>&nbsp;</p> ER -