PUNDANG, C.; WAIDEE, N.; SRISURAPOL, R. A Model for Customer Relationship Management of Commercial Banks in Roikaensarasin Provincial Cluster. University of the Thai Chamber of Commerce Journal Humanities and Social Sciences, [S. l.], v. 37, n. 3, p. 15–26, 2019. Disponível em: https://so06.tci-thaijo.org/index.php/utccjournalhs/article/view/177022. Acesso em: 19 apr. 2024.