GERDRUANG, A. Monitoring to Evaluate Operations: A Case Study at the National Broadcasting and Telecommunication Commission (NBTC). University of the Thai Chamber of Commerce Journal Humanities and Social Sciences, [S. l.], v. 36, n. 1, p. 178–195, 2019. Disponível em: https://so06.tci-thaijo.org/index.php/utccjournalhs/article/view/185216. Acesso em: 10 may. 2024.