SANGPIKUL , A. . Analysis of Service Quality through Two Dimensions in Hotels and Resorts . University of the Thai Chamber of Commerce Journal Humanities and Social Sciences, [S. l.], v. 41, n. 1, p. 181–199, 2021. Disponível em: https://so06.tci-thaijo.org/index.php/utccjournalhs/article/view/243723. Acesso em: 21 may. 2024.