Employee Work Motivation at Bangkok Mass Transit Authority (BMTA)

Abstract

The objectives of this research were to 1) study the motivation of the employees work at Bangkok Mass Transit Authority (BMTA), and 2) compare employee work at BMTA, by personal factors. The instrument is the questionnaire, which has the reliability value of 0.939. The data from questionnaire was collected from sample of 217 employees at BMTA headquarter. The data were analyzed by computer software to calculate frequency, percentage, standard deviation, T-test, and One-way ANOVA analysis with Scheffe’s method comparisons.
The result of the research shows that: 1) Motivation in the performance of employees work at BMTA in general is at a high level. When considering each factor, it was found that motivation factors were higher than the supporting factors at the average of 3.71 and 3.63 respectively.The employees are motivated in almost every aspect at the high level except for career advancement and compensation and benefits with a medium level of motivation.2) Both supporting and voluntary factors of the employees of BMTA were not different. When considered each factor, it is found that the supporting factors are classified male and female with age differences, educational level, status, age, job position. There is no difference in overall work motivation except employees with different monthly incomes. There were significant differences in motivation at the statistical level of 0.05 and found that motivation factors were classified by males and females with age and education level, different monthly incomes.There is no difference in overall work motivation except employees with different status, age and position. There were significant differences in motivation at the 0.05 level of significance.