Satisfaction of Undergraduate Students towards Online Teaching, Mahachulalongkornrajavidyalaya University Khon Kaen Campus

Abstract

This study aimed to examine satisfaction of undergraduate students towards online teaching to compare student satisfaction of the online teaching approach and study the guideline in development of online learning at Mahachulalongkornrajavidyalaya University Khon Kaen Campus. This study was carried out by means of the mixed method research to collect the data from 262 undergraduate students at Mahachulalongkornrajavidyalaya University Khon Kaen Campus, and eight key informants. The tools used in this study were survey form and interview form. Statistics used in this study were frequency, percentage, mean, and standard deviation. T-test and F-test were also used.
The study found that:
1. The undergraduate students’ overall satisfaction with the online teaching at Mahachulalongkornrajavidyalaya University Khon Kaen Campus was high, with learning activities being rated the highest, while the teacher, learning assessment and learning factors were rated high.
2. Students with different age, gender and year did not have different level of satisfaction. On the other hand, students with different programs had different online learning satisfaction level with statistical significance of 0.05.
3. The guideline for development of online teaching at MahachulalongKornrajavidyalaya University Khon Kaen Campus was that the atmosphere should be relaxed enough that the students were encouraged to express their minds. There should be activities that stimulated the students to find answers. The learning activities should follow the teaching plan. Appropriate media should be used in class, and there should be assessment after the class.