The effect of providing information via video media for preparation before Fine Needle Aspiration (FNA) surgery on the level of knowledge and satisfaction of patients receiving services at the Ear, Nose and Throat Outpatient, Kalasin Hospital.

Abstract

     The purpose of this research was to study the effect of providing information via video media for preoperative preparation by Fine Needle Aspiration (FNA) on the level of knowledge and satisfaction of patients receiving services at the ENT (Ear, Nose and Throat) outpatient setting. Kalasin Hospital To compare knowledge before and after being prepared by video media. and to study satisfaction after obtaining information of preoperative patients by Fine Needle Aspiration (FNA) method, Department of Ear, Nose and Throat, Kalasin Hospital. It is a quasi-experimental research. One group tested before and after a total of 28 people. by using video media and collecting data by using personal data record form form of knowledge and a satisfaction assessment form Comparison of the differences in knowledge scores before and after watching video media. The t-test for dependent samples was used for statistical analysis and the satisfaction score was used as the mean.

     The results showed that patients who were prepared before surgery with video media. The average knowledge score after watching the video media was higher than before watching the video media with a statistical significance of 0.05 and the average satisfaction was at a high level.