The opinion of the public regarding the revenue collection service provided by the Subdistrict Administrative Organization of Nong Phai, Nong Phai District, Phetchabun Province

Abstract

            This research aims to study public opinions on the revenue collection services provided by the Subdistrict Administrative Organization of Nong Phai, Nong Phai District, Phetchabun Province. The research designated a sample group of 284 individuals. The data collection tools employed included questionnaires and statistical analysis methods, such as frequency, Percentage, Mean and standard deviation.

          The research findings indicate that public opinions on the revenue collection services provided by the Subdistrict Administrative Organization of Nong Phai, Nong Phai District, Phetchabun Province is at a high level (  = 3.70, S.D. = 0.85). This level of satisfaction extends across all four aspects, which can be ranked from highest to lowest mean values as follows: Employee knowledge and abilities (  = 3.76, S.D. = 0.81) Service and tax rates/types, both with the same mean value (  = 3.75, S.D. = 0.84) (  = 3.75, S.D. = 0.82) Public relations and dissemination, with the lowest mean value (  = 3.55, S.D. = 0.93)