The Administration Guidelines for an Innovative Organization of the Office of the Private Education Commission

Abstract

This research aimed to study: 1) the current state and the desirable state of administration to become an innovative organization of the Office of the Private Education Commission (OPEC) 2) the needs and necessities of the administration to become an innovative organization of the OPEC, and 3) to propose administration guidelines for becoming an innovative organization of the OPEC. Mixed method was used in this research. In quantitative method, the population was 267 personnel of the OPEC. The sample group was 159 people using the sample size of Craigie and Morgan's table. The sampling was stratified random sampling and the data were collected with questionnaires. The mean and standard deviation were used in the statistical analysis, and the priorities of the necessary needs were analyzed by calculating the Priority Needs Index (PNI). In the qualitative method, data were collected with a semi-structured interview form and used in-depth interviews with 5 people derived by purposive sampling, and the data were analyzed by content analysis. The result of the research indicated that: 1. The overall current state of the administration to become an innovative organization of the OPEC was at a moderate level. The overall desirable condition was at a high level. 2. The order of PNI of the administration to become an innovative organization of the OPEC were able to be arranged in 3 priorities as follows: 2.1) personnel development, 2.2) knowledge management and communication, and 2.3) values and organizational culture. 3. The administration guidelines to become an innovative organization of the OPEC should pay attention to 3 issues. The first one was personnel development. Personnel should change their thinking processes in work, have a positive mindset in creating innovations, and organization should support personnel in their learning. The second one was knowledge management and communication. The organization should have a current and accurate knowledge base that is useful and can be applied to the work. The organization should use technology to help collect, publicize, create communication channels within the organization clearly and quickly to keep up with the current situation. The last one was values and organizational culture. The organization should communicate about the objectives and work goals with personnel to create awareness, learning process to help them realize the importance of innovation in job development.