Success factors in Resort Hotel Management After the Coronavirus Disease 2019 (COVID-19) Outbreak

Abstract

The synthesis of success factors in hotel management can be summarized into 6 factors as follows: 1) The nature surrounding the hotel site includes the nature surrounding the hotel's location.   2) Culture and traditions are human beings created in the past tense and the new generation continues to preserve, behave and follow the beliefs and appreciation of the ancestral heritage in the communities where the hotels or neighboring communities are located. 3) Community and hotel activities, designations or things that occur in hotels and in the community. 4) Atmosphere and comfort, including beauty, shady. The hotel's natural abundance, safety of transportation routes to the hotel and its location, as well as within the hotel premises, are natural, clean, and equipped with facilities. 5) Tourist attractions in the area around the hotel location There are tourist attractions around the hotel outside the hotel and 6) Hotel identity including buildings, buildings, facilities, services. Internal activities and community engagement, technology, as well as unique food and amenities of the hotel.