Perceptions and Expected Needs of National Institute of Development Administration Student toward NIDA Library Mobile Application Service

Abstract

This article aims to accomplish the following objectives: 1) To investigate the perceptions and anticipated requirements of students from the National Institute of Development Administration (NIDA) regarding the NIDA Library Mobile Application Service, known as the NIDA Library App; 2) To encourage student utilization of the NIDA Library App for educational and research purposes; and 3) To propose comprehensive guidelines for the development and enhancement of the NIDA Library App services. The research collected data through online questionnaires administered to 371 participants between October 1, 2022, and October 30, 2022, utilizing a stratified random sampling approach. The collected data were subjected to statistical analysis employing methods such as frequencies, percentages, means, standard deviations, t-tests, and one-way analysis of variance. The findings indicated that the overall perceptions of the NIDA Library App in terms of information retrieval services were rated as moderate. Library news and public relations were perceived at a low level, while the circulation service received a similarly low rating. On the other hand, the NIDA Library App's ability to promote and support learning, as well as its adoption, garnered a high level of satisfaction among participants. To further encourage student usage of the NIDA Library App, it is recommended that NIDA undertake promotional initiatives such as infographics, video tutorials illustrating the app's usage, and orientation sessions for new students and staff. The research outcomes hold significant value as they provide practical guidelines for the development and improvement of the NIDA Library App services, thereby enhancing the overall user experience.