Application of Dashboard for Workforce Planning: Development and Technology Acceptance
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Abstract
This study aims to develop and apply a dashboard for visualizing workforce data and related information to support decision-making in workforce planning. The research employed a research and development (R&D) approach. The evaluation focused on user acceptance of the dashboard for workforce planning decision-making. The study involved 36 participants, including executives, personnel, and stakeholders directly engaged in using the dashboard. The findings revealed that users demonstrated high acceptance of the dashboard technology. The Perceived Ease of Use (PEOU) was rated at the highest level overall (x̅=4.53, S.D.=0.54), Perceived Usefulness (PU) was also rated at the highest level overall (x̅=4.58, S.D.=0.52), Attitude Toward Using (ATU) was rated at the highest level overall (x̅=4.67, S.D.=0.50), and Effort Expectancy (EE) was rated at a high level overall (x̅=4.46, S.D.=0.64). These results indicate that users found the dashboard easy to learn and use and beneficial for effectively supporting decision-making in workforce planning for executives and organizations. Users exhibited a positive attitude toward the dashboard and were willing to adopt new digital technologies as tools to enhance their work efficiency, further improving overall productivity.
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บทความทุกเรื่องที่ลงตีพิมพ์จะได้รับการตรวจอ่านโดยผู้ทรงคุณวุฒิ ความคิดเห็นและบทความที่ปรากฏในวารสารนี้ เป็นของผู้เขียนซึ่งมิใช่เป็นความคิดเห็นของคณะผู้จัดทำ และมิใช่ความรับผิดชอบของสมาคมห้องสมุดแห่งประเทศไทยฯ การนำบทความในวารสารนี้ไปตีพิมพ์ซ้ำต้องได้รับอนุญาตจากคณะผู้จัดทำ
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