Lesson Learned from Knowledge Management: A Decade of a Community Financial Organization in Karhaw Subdistrict, Nopphitam District, Nakhon Si Thammarat Province
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Published:
Jul 20, 2018
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Abstract
This study investigates 1) performance 2) knowledge management and 3) key success factors of the community financial organization in form of the one Baht per day savings fund in Karhaw village, Nopphitam, Nakhon Si Thammarat for a decade (2007-2017). The data collection methods consist of document research, in-depth interview and focus group. The data analysis approaches are content analysis and thematic analysis. The results show that first, 1) membership is positively increased to 23.45 percent 2) expenditure is fifty five percent of revenue 3) six types of welfare are provided to the members. Second, the knowledge management focuses on four processes; knowledge identification, knowledge organization, knowledge sharing, and learning. The key success factors are trustful leader, clear goal, participating approach, effective communication and supportive system. Finally, the findings suggest sharing forum is significant for community learning and development.
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Thippayana, P., Sudmai, N., & Nualnum, P. (2018). Lesson Learned from Knowledge Management: A Decade of a Community Financial Organization in Karhaw Subdistrict, Nopphitam District, Nakhon Si Thammarat Province. WMS Journal of Management, 7(Special), 89–98. Retrieved from https://so06.tci-thaijo.org/index.php/wms/article/view/135714
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Research Articles-Academic Articles
References
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Village Delegates. (4 People). (November 4, 2016). Interviews. Committee of One Baht a Day Savings Funds Network. Karhaw Subdistrict, Nopphitam District, Nakhon Si Thammarat Province.
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Wontao, Jirapa. (2014). Knowledge Management for Tourism Crises: A Multi-Cast Study of Hotels in Thailand. Degree of Doctor of Philosophy Thesis. University of Surrey. School of Hospitality and Tourism Management.
Bundee Bunyakij, Nongrak Prasopsukchokchai, Disapong Ponchanoknad and Preeyawan Khanluan. (2004). Knowledge Management: Theory to Practice [in Thai]. Bangkok: Thailand Productivity Institute.
Bunsri Janchai (2016). Community Fund Management: Baan Konkwang Savings Financial Institutions Keelek Subdistrict Muang District Prachinburi Province [in Thai]. Retrieved February 12, 2016. From http://www.codi.or.th/downloads/exlearn/group_exlearn.
Community Organization Development Institute. (2009). A Manual for Supporting and Organizing Community Welfare [in Thai].. (1st edition). Bangkok: APPA Printing Group.
Karhaw Subdistrict Administrative Organization. (2016). Village History and Facts [in Thai]. Retrieved November 2, 2016. From http://www.karhaw.go.th/general4.php.
Kayani, Jawad & Zia, M. Qamar. (2012). the Analysis of Knowledge, Knowledge Management and Knowledge Cycles: A Broad Review. International Journal of Academic Research in Economics and Management Sciences. 1 (6): 152-162.
Montha Kengkarnpanich. (2016). Lesson Learned [in Thai].. Retrieved January 3, 2016. From http://www.ph.mahidol.ac.th/sos/group6/lesson_learned.pdf.
One Baht a Day Savings Funds Network Working Group for Community Welfares (9 People). (December 4, 2017 and February 4, 2017. Interviews. Committee of One Baht a Day Savings Funds Network. Karhaw Subdistrict, Nopphitam District, Nakhon Si Thammarat Province.
Orzano, A. J., Mcinerney, C. R., Scharf, D., Tallia, A. F. & Crabtree, B. F. (2008). A Knowledge Management Model: Implications for Enhancing Quality in Health Care. Journal of the American Society for Information Science and Technology. 59: 489-505.
Pattamawadee Pochanukool Suzuki et al. (2011). Study Project of Creating Self-assessment Manual of Rooted Financial Organization for Enhancing Ability to Financial Management and Community Welfare State II [in Thai]. A Research Paper. The Thailand Research Fund.
Pornpen Thippayana, Nittida Sudmai and Pairote Nualnum. (2006). Knowledge Management for Developing Village Funds Network, Karhaw Subdistrict, Nopphitam District, Nakhon Si Thammarat Province [in Thai]. A Research Paper.
Saichol Panyachit. (2012). Development of Village Fund into Community Financial Institution: Knowledge and Suggestion to Reality [in Thai]. Academic Services Journal, Prince of Songkla University. 23 (3): 148-163.
Somnuk Aujirapongpan and Wicharn La-aiad. (2015). Knowledge Management and Process Innovation of Marine Shrimp Farm in Southern Thailand. WMS Jounal of Management. 4 (2): 41-59.
Supawan Plainoy. (2010). Methodology for Revealing Lesson Learned and Synthetic Knowledge [in Thai]. (4th edition). Bangkok: the Siam Commercial Foundation. Siam Commercial Bank Public Company Limited.
Supawan Plainoy. (2006). Lesson from Lesson Learned of Knowledge Management in Public Sector [in Thai]. (6th edition). Bangkok: P. A. Living Company Limited.
Supit Ritkaew, Somnuk Aujirapongpan and Jaturon Jutidharabongse. (2015). Knowledge Management Capacity of High Schools in the Upper South of Thailand [in Thai]. WMS Jounal of Management. 4 (3): 64-82.
Thitinan Chankoson. (2016). A Development Model of Knowledge Management for the Readiness of Small and Medium Enterprises in Thailand to Enter ASEAN Economic Community [in Thai]. NIDA Development Journal. 56 (2): 18-46.
Tippawan Lorsuwannarat. (2007). Management Tools [in Thai].. Bangkok: National Institute of Development Administration.
Village Delegates. (4 People). (November 4, 2016). Interviews. Committee of One Baht a Day Savings Funds Network. Karhaw Subdistrict, Nopphitam District, Nakhon Si Thammarat Province.
Warangkana Chankong. (2014). The 1st Lesson Learned [in Thai]. Retrieved November 20, 2016. From http://www.stou.ac.th/Schools/Shs/booklet/book571/rsearch571.pdf.
Wontao, Jirapa. (2014). Knowledge Management for Tourism Crises: A Multi-Cast Study of Hotels in Thailand. Degree of Doctor of Philosophy Thesis. University of Surrey. School of Hospitality and Tourism Management.