The Comparative Relationship of Knowledge Management and Employee Engagement of Hotel business in Thailand
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Abstract
The purposes of this research were to study and compare the relationship between knowledge management and employee engagement of organizational hotel business in Thailand. To the decision to choose the strategy or assignment is to develop and maintain a policy of human resources in organizations. The quota sampling population consisted of 328 Hotels from the 4 and 5 star hotels which were certified and approved from the Tourism Authority of Thailand (TAT). The research instrument was questionnaires was used to collect data and use the statistics to analyze the frequency, percentage, mean, standard deviation, t-test, F-test and Pearson's Product-Moment Coefficient.
The finding showed that 5 star hotel offers a level of process knowledge management and employee engagement to the organization over a 4 star appearance ownership and membership in the Institute of Hotel on the factors of knowledge management and commitment. No association Organization During the opening of the hotel at least 20 years, with the most knowledge management processes. During the opening of the hotel's 20 years or above with most organizational commitment as well and the number of staff with appropriate knowledge management processes and organizational commitment of over to 200 people at a significance level of 0.05.Article Details
References
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