The Use of Artificial Intelligence Technology to Enhance Thai Writing Skills of Higher Education Students: A Case Study on Revising and Editing Announcements Generated by ChatGPT

Abstract

In recent years, artificial intelligence (AI) technologies—particularly ChatGPT—have become increasingly influential in education, serving as tools that assist learners in conducting research, creating written products, and developing communication skills. Among these, writing remains a foundational skill in higher education. This study aimed to compare students’ performance in revising and correcting ChatGPT-generated announcements with their performance in producing their own announcements using ChatGPT, as well as to analyze the types of errors students addressed in AI-generated texts. The findings revealed that the overall scores of the announcements revised and edited by students were significantly higher than those produced solely with ChatGPT assistance at the 0.05 level of statistical significance. In terms of specific aspects, the most notable improvement was found in language use, followed by content and then structure and organization—all showing statistically significant differences. These results indicate that students were able to refine and enhance the quality of AI-generated writing more effectively than ChatGPT could achieve on its own. Further analysis of the revised texts showed that students corrected deficiencies related to structure and organization, content, and language use, with language use being the most frequently improved aspect. This highlights that while AI can produce reasonably coherent writing, it still exhibits limitations that require learners to critically analyze, edit, and refine AI outputs to ensure accuracy and appropriateness.