Factors Affecting Organizational Commitment of Kasikorn Bank Employees, Ratburana Headquarter Office

Abstract

This research aims: 1) to study the level of organizational commitment, 2) to study affecting factors of employees at the Kasikorn Bank in Ratburana headquarter office. This is a quantitative research, the sample group on this research is the Kasikorn Bank’s employees of Ratburana headquarter office total amount 400 people by using simple random sampling. The research tool that used for data collection was the statistics questionnaire that used for analyze the data consist of Frequency value, Percentage, and Means. This is the statistical test by analyzing one-way variance of the sample groups (ANOVA) with F-Test statistics.
The research result found that: 1) Most of the samples are female, aged between 31-40 years old with a bachelor’s degree, and have 3-4 years working experience of Kasikorn Bank company. 2) From the analysis of the employees’ organizational commitment in Kasikorn Bank in Ratburana headquarter office found that the standard deviation of the commitment to the organization is at a high level with an average of 3.78. The standard deviation of trust in accepting the goals and values ​​of the organization has the highest mean with an average of 3.91. Followed by, the desire to maintain membership of the organization and the willingness to devote effort for the benefit of the organization with an average of 3.78, and 3.64, respectively. 3) From the analysis of the affecting factors of employees’ organizational commitment, it was found that the overall factor of the standard deviation in employee’s organizational commitment is at a high level, with an average of 3.49. When considering each specific factor, it was found that the standard deviation in exchange-leadership is the highest factor, followed by the work environment, and transformational-leadership with an average of 3.55, 3.49 and 3.45, respectively.