Student Management Staff Burnout in Business School at Wuzhou Vocational College, Guangxi, China

Abstract

The purposes of this research were 1) to identify the problems of student managers in the Business College of Wuzhou Vocational College, 2) to identify the factors that lead to burnout among student managers in the Business College of Wuzhou Vocational College, 3) to apply competency theory to reduce the burnout of student managers in the Business College of Wuzhou Vocational and Technical College. This study adopts mixed methods, starting with quantitative and qualitative method. The research mainly includes literature analysis method, questionnaire survey method, and then adopts qualitative research, which defines the specific nature and characteristics of things or objects of study, and digs into the essence of the content related to burnout. Also, this research uses competency theory and two-factor theory.
The results revealed that:
1. The problems of student managers in business school of Wuzhou Vocational College is unclear division of labor leads to burnout.
2. The factors cause the burnout of student managers in business school of Wuzhou Vocational College isweakened sense of service, lack of understanding from students in their work, high work pressure, complicated work, difficulty in promotion, irrational appraisal system, and diminished enthusiasm for work.
3. The competency theory to find solution for burnout student is optimizing the performance appraisal system, optimizing the work mode, providing more training opportunities in the school, and self-competence enhancement. The research suggests that chools should establish fair and objective evaluation criteria, create incentive mechanisms to optimize work patterns, actively conduct training, and create a good work atmosphere and culture; individuals should establish good time management skills, clarify career motivations and values, continuous learning and professional development, and establish good communication and cooperative relationships.