Development of Academic Librarians’ User Education Competency Framework
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Published:
Jun 30, 2020
Keywords:
Competency Academic librarians Academic libraries User education
Main Article Content
Abstract
<p>The objective of this research was to develop an academic librarians’ user education competency framework. The main data source consisted of 108 documents in both the Thai and English languages, published between 2008-2018 and two groups of key informants. The research instruments were a note-taking form, an interview form, and a questionnaire. Qualitative data were analyzed by content analysis, while quantitative data were statistically analyzed by using percentage, mean, and standard deviation.
Research findings indicated that the competency framework of academic librarians’ user education was composed of three dimensions which were ranked based on their rating means. The highest average means being collaborative development, followed by services and activities to support user education, and the teaching/training with the high average means. All three dimensions were composed of 28 items. Ten items received the highest average means, which were ranked based on their rating means as follows: service minded, human relations, knowledge seeking and pursuit of knowledge, morality and code of ethics, the use of technology to access and retrieve information, communication and presentation, Thai language usage, responsibility to oneself and others, decision making, and critical thinking and problem solving.</p>
Article Details
Section
Research Article
บทความทุกเรื่องที่ลงตีพิมพ์จะได้รับการตรวจอ่านโดยผู้ทรงคุณวุฒิ ความคิดเห็นและบทความที่ปรากฏในวารสารนี้ เป็นของผู้เขียนซึ่งมิใช่เป็นความคิดเห็นของคณะผู้จัดทำ และมิใช่ความรับผิดชอบของสมาคมห้องสมุดแห่งประเทศไทยฯ การนำบทความในวารสารนี้ไปตีพิมพ์ซ้ำต้องได้รับอนุญาตจากคณะผู้จัดทำ
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El-Maamiry, A. A., & AbidGhauri, M. (2014). Information professional and the
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competencies of university librarians in Pakistan. Library Management, 37(8-9),
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Fernandez, L. M., & Buenrostro, J. (2015). Competencies of professional librarians in
Northern Luzon, Philippines: Basis for building capacities and continuing professional development. Retrieved from https://cutt.ly/xrWAnGz
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literacy in higher education. Retrieved from https://eric.ed.gov/?id=ED553119
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Library Management, 38(1), 65-76.
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teaching. Journal of Librarianship and Information Science. Retrieved from https://cutt.ly/wrWAWxG
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enhancing undergraduate students’ information literacy at Rajabhat Universities. Doctor of Philosophy, Information Studies, Khon Kaen University, Thailand. [In Thai]
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University libraries in Kwazulu-Natal, South Africa. Retrieved from
https://researchspace.ukzn.ac.za/xmlui/handle/10413/14378
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Harmon, L., Lunsford, S., & Drerup, S. (2018). Library instruction and information literacy 2017. Reference Services Review, 46(4), 628-734.
Kim, S. U., & Shumaker, D. (2015). Student, librarian, and instructor perceptions of
information literacy instruction and skills in a first year experience program: A
case study. The Journal of Academic Librarianship, 41, 449-456.
Latham, D., Gross, M., & Witte, S. (2013). Preparing teachers and librarians to
collaborate to teach 21st century skills: Views of LIS and education faculty. School Library Research. Retrieved from http://shorturl.at/nEGL4
Liman, Y. A., Jain, P., Grand, B., & Mutshewa, A. (2017). Skills and competencies
required by academic librarians in an internet-driven environment. Mousaion, 35(4), 1-16.
Liu, Q., Lo, P., Itsumura, H. (2016). Measuring the importance of library user education:
A comparative study between Fudan University and the National Taiwan
Normal University. The Journal of Academic Librarianship, 42(6), 644-654.
Loesch, M. F. (2010). Librarian as professor: A dynamic new role model. Education
Libraries, 33(1), 31-37.
Nitecki, D. A., & Davis, M. E. (2017). Changing landscapes: New roles for academic
librarians. Retrieved from http://library.ifla.org/1833/
Nonthacumjane, P. (2012). Key skills and competencies of a new generation of LIS
professionals. Journal of Human Sciences, Faculty of Humanities, Chiang Mai University, 13(1), 49-60. [In Thai]
Oakley, B., & Sejnowski, T. (2018). Learning how to learn: How to succeed in school
without spending all your time studying: A guide for kids and teens. Available from https://amzn.to/2mFELsa
Pautz, M. C., & Gauder, H. (2017). Undergraduate research needs: Faculty-librarian
collaboration to improve information literacy in policy papers. Journal of Public
Affairs Education, 23(4), 1017-1030.
Piloksiri, P., & Premsmith, P. (2013). The Expectations of university library
administrators towards librarians’ functional competencies. Library Science Journal, 33(1), 23-35. [In Thai]
Punchihewa, C. N. D., Kiriella, K. G. A. P., Kumara, A. D. B., & Kodikara, R. C.
(2018). Students’ perception towards the library user education programmes of the University of Moratuwa, Sri Lanka: A case study. Journal of the University Librarians Association of Sri Lanka, 21(2), 106-122.
Reference and User Services Association. (2017). Professional competencies for
reference and user services librarians. Retrieved from https://cutt.ly/nrWAFWN
Reynolds, L., Willenborg, A., McClellan, S., Linares, R. H., & Sterner, E. A. (2017). Library instruction and information literacy 2016. Reference Services Review, 45(4), 596-702.
Sacchanand, C. (2009). Educational roles of academic librarians: A case of the distance
education doctoral degree programme Sukhothai Thammathirat Open University, Thailand. ICAL-2009 vision and roles of the future academic libraries. Retrieved from https://cutt.ly/QrWALvt
Saenwa, S. (2014). Roles and competencies of librarians in academic libraries. Journal
of Behavioral Science for Development, 6(1), 103-120. [In Thai]
Saeung, S. (2013). The development of public university librarians’ competencies. RSU
Library Journal, 23(2), 21-34. [In Thai]
Saengchan, R., & Prapinpongsakorn, S. (2018). Faculty and librarians collaboration in
organizing blended learning activities to encourage library and information science students to create library innovation. Pulinet Journal, 5(3), 90-97. [In Thai]
Scripps-Hoekstra, L., & Hamilton, E. R. (2016). Back to the future: Prospects for
education faculty and librarian collaboration thirty years later. Education Libraries, 39(1), Retrieved from https://cutt.ly/orWDMoU
Soradej, A., & Sawetrattanasatian, O. (2018). Expectation of university library
administrators towards librarians’ skills of web 2.0 technology used for information services. Narkbhut Paritat Journal, 10(Special issue), 48-59. [In Thai]
Sookruay, T., & Leenaraj, P. (2015). Competencies for information professionals of
research support services at Thai Research University Libraries. Information, 22(2), 35-49. [In Thai]
Sriwatcharin, U. (2011). Competency in service work of librarians at private tertiary
institutions libraries in Bangkok Metropolis and its environs. Journal of Information, 12(2), 126-133. [In Thai]
Sproles, C., & Detmering, R. (2016). Working information literacy: The instruction
librarian specialty in job advertisements, 1973-2013. Codex: Journal
of the Louisiana Chapter of the ACRL, 3(4), 10-32.
Tanloet, P. (2010). Development of core competencies framework for informational of
Thai academic libraries in the next decade (A.D. 2010-2019). Doctor of Philosophy, Information Studies, Khon Kaen University, Thailand. [In Thai]
Tanloet, P. & Tuamsuk, K. (2011). The roles of Thai academic libraries and its
information professional in 2010-2019. Songklanakarin Journal of Social Science & Humanities, 17(4), 607-623. [In Thai]
Turner, J. (2016). Instructional design: Skills to benefit the library profession. Portal:
Libraries and the Academy, 16(3), 477-489. Retrieved from https://bit.ly/2naIGxv
Walter, S. (2008). Librarians as teachers: A qualitative inquiry into professional identity.
College & Research Libraries, Retrieved from https://cutt.ly/7rWACkR
Wateewan, S., Cheunwattana, A., & Panmekha, P. (2013). The role of librarians in
teaching information literacy in the academic libraries. The Journal of Library and Information Science Srinakharinwirot University, 6(2), 32-46. [In Thai]
Wheeler, E., & McKinney, P. (2015). Are librarians teachers? Investigating academic librarians’ perceptions of their own teaching skills. Journal of Information
Literacy, 9(2), 111-128.
Retrieved from https://cutt.ly/DrWA0P0
American Library Association. (2019). State of America’s libraries report 2019. Retrieved from
http://www.ala.org/news/state-americas-libraries-report-2019/academic-libraries
Association of College and Research Libraries. (2010). The value of academic libraries:
A comprehensive research review and report. Retrieved from https://www.acrl.ala.org/value/?page_id=21
Association of College and Research Libraries. (2011). Guidelines for instruction programs in academic libraries. Retrieved
from http://www.ala.org/acrl/standards/guidelinesinstruction
Association of College and Research Libraries. (2017). Roles and strengths of teaching librarians. Retrieved from
http://www.ala.org/acrl/standards/teachinglibrarians
Association of College and Research Libraries. (2018). Standards for libraries in higher education. Retrieved from
http://www.ala.org/acrl/standards/standardslibraries
Belsky, L. (2019, Oct 4). Where online learning goes next. Harvard Business Review.
Retrieved from https://hbr.org/2019/10/where-online-learning-goes-next
Benjes-Small, C., & Miller, R. K. (2017, Nov 1). The hats we wear: Examining the
many roles of the new instruction librarian. American Libraries. Retrieved from
https://cutt.ly/SrWAunp
Canadian Association of Research Libraries. (2010). Core competencies for 21st century
CARL librarians. Retrieved from https://cutt.ly/XrWAcN6
Chaloeiprat, W. (2014). The development of library personnel competency strategies: RMUTT's strategy guidelines and frameworks. RSU Library Journal, 20(2), 7-26.
[In Thai]
Chansing, K., Sacchanand, C., Kheokao, J. (2017). Development of academic librarians’
research competency framework. TLA Research Journal, 10(1), 1-15. [In Thai]
Chatuthai, M. (2008). A study of competency and development needs of the library
service officer, Central Library, King Mongkut’s Institute of Technology Ladkrabang. King’s Mongkut’s Institute of Technology Journal, 16(1), 33-43. [In Thai]
Chen, Y. H. (2018). Faculty-librarian collaborations enhance doctoral student success:
Strategies for retention and graduation. C&RL News, 79(10), 560-564.
El-Maamiry, A. A., & AbidGhauri, M. (2014). Information professional and the
changing role in knowledge economy. International Journal of Information Dissemination and Technology, 4(1), 74-78.
Farooq, M. U., Ullah, A., Iqbal, M., & Hussain, A. (2016). Current and required
competencies of university librarians in Pakistan. Library Management, 37(8-9),
410-425.
Fernandez, L. M., & Buenrostro, J. (2015). Competencies of professional librarians in
Northern Luzon, Philippines: Basis for building capacities and continuing professional development. Retrieved from https://cutt.ly/xrWAnGz
Folorunso, O., & Njoku, E. (2016). Influence of library environment and user education
on undergraduates’ use of library at the University of Ibadan, Nigeria. European Scientific Journal, 12(19), 288-304.
Franklin, K. (2013). Faculty/Librarian interprofessional collaboration and information
literacy in higher education. Retrieved from https://eric.ed.gov/?id=ED553119
Fraser-Arnott, M. (2017). Competencies for information specialists in emerging roles.
Library Management, 38(1), 65-76.
Gabbay, L. K., & Shoham, S. (2019). The role of academic libraries in research and
teaching. Journal of Librarianship and Information Science. Retrieved from https://cutt.ly/wrWAWxG
Goonrat, S. (2013). Guidelines for developing librarians-faculty collaboration in
enhancing undergraduate students’ information literacy at Rajabhat Universities. Doctor of Philosophy, Information Studies, Khon Kaen University, Thailand. [In Thai]
Idoniboye-Obu, T. I. (2017). An analysis of user education programmes in selected
University libraries in Kwazulu-Natal, South Africa. Retrieved from
https://researchspace.ukzn.ac.za/xmlui/handle/10413/14378
Insuan, W. (2011). Skills required for modern librarians. Bannatad Journal Online,
3(1), 29-35. [In Thai]
Jantarasut, P. (2014). Development of essential core competencies for information
professionals in academic library using electronic training program. EAU Heritage Journal, 4(2), 258-275. Retrieved from https://heritage.eau.ac.th/soc_journal/PDF/HeritageJournal/Heritage-8-02-57-Social.pdf [In Thai]
Johnson, A. M., Willenborg, A., Heckman, C., Whitacre, J., Reynolds, L., Sterner, E. A.,
Harmon, L., Lunsford, S., & Drerup, S. (2018). Library instruction and information literacy 2017. Reference Services Review, 46(4), 628-734.
Kim, S. U., & Shumaker, D. (2015). Student, librarian, and instructor perceptions of
information literacy instruction and skills in a first year experience program: A
case study. The Journal of Academic Librarianship, 41, 449-456.
Latham, D., Gross, M., & Witte, S. (2013). Preparing teachers and librarians to
collaborate to teach 21st century skills: Views of LIS and education faculty. School Library Research. Retrieved from http://shorturl.at/nEGL4
Liman, Y. A., Jain, P., Grand, B., & Mutshewa, A. (2017). Skills and competencies
required by academic librarians in an internet-driven environment. Mousaion, 35(4), 1-16.
Liu, Q., Lo, P., Itsumura, H. (2016). Measuring the importance of library user education:
A comparative study between Fudan University and the National Taiwan
Normal University. The Journal of Academic Librarianship, 42(6), 644-654.
Loesch, M. F. (2010). Librarian as professor: A dynamic new role model. Education
Libraries, 33(1), 31-37.
Nitecki, D. A., & Davis, M. E. (2017). Changing landscapes: New roles for academic
librarians. Retrieved from http://library.ifla.org/1833/
Nonthacumjane, P. (2012). Key skills and competencies of a new generation of LIS
professionals. Journal of Human Sciences, Faculty of Humanities, Chiang Mai University, 13(1), 49-60. [In Thai]
Oakley, B., & Sejnowski, T. (2018). Learning how to learn: How to succeed in school
without spending all your time studying: A guide for kids and teens. Available from https://amzn.to/2mFELsa
Pautz, M. C., & Gauder, H. (2017). Undergraduate research needs: Faculty-librarian
collaboration to improve information literacy in policy papers. Journal of Public
Affairs Education, 23(4), 1017-1030.
Piloksiri, P., & Premsmith, P. (2013). The Expectations of university library
administrators towards librarians’ functional competencies. Library Science Journal, 33(1), 23-35. [In Thai]
Punchihewa, C. N. D., Kiriella, K. G. A. P., Kumara, A. D. B., & Kodikara, R. C.
(2018). Students’ perception towards the library user education programmes of the University of Moratuwa, Sri Lanka: A case study. Journal of the University Librarians Association of Sri Lanka, 21(2), 106-122.
Reference and User Services Association. (2017). Professional competencies for
reference and user services librarians. Retrieved from https://cutt.ly/nrWAFWN
Reynolds, L., Willenborg, A., McClellan, S., Linares, R. H., & Sterner, E. A. (2017). Library instruction and information literacy 2016. Reference Services Review, 45(4), 596-702.
Sacchanand, C. (2009). Educational roles of academic librarians: A case of the distance
education doctoral degree programme Sukhothai Thammathirat Open University, Thailand. ICAL-2009 vision and roles of the future academic libraries. Retrieved from https://cutt.ly/QrWALvt
Saenwa, S. (2014). Roles and competencies of librarians in academic libraries. Journal
of Behavioral Science for Development, 6(1), 103-120. [In Thai]
Saeung, S. (2013). The development of public university librarians’ competencies. RSU
Library Journal, 23(2), 21-34. [In Thai]
Saengchan, R., & Prapinpongsakorn, S. (2018). Faculty and librarians collaboration in
organizing blended learning activities to encourage library and information science students to create library innovation. Pulinet Journal, 5(3), 90-97. [In Thai]
Scripps-Hoekstra, L., & Hamilton, E. R. (2016). Back to the future: Prospects for
education faculty and librarian collaboration thirty years later. Education Libraries, 39(1), Retrieved from https://cutt.ly/orWDMoU
Soradej, A., & Sawetrattanasatian, O. (2018). Expectation of university library
administrators towards librarians’ skills of web 2.0 technology used for information services. Narkbhut Paritat Journal, 10(Special issue), 48-59. [In Thai]
Sookruay, T., & Leenaraj, P. (2015). Competencies for information professionals of
research support services at Thai Research University Libraries. Information, 22(2), 35-49. [In Thai]
Sriwatcharin, U. (2011). Competency in service work of librarians at private tertiary
institutions libraries in Bangkok Metropolis and its environs. Journal of Information, 12(2), 126-133. [In Thai]
Sproles, C., & Detmering, R. (2016). Working information literacy: The instruction
librarian specialty in job advertisements, 1973-2013. Codex: Journal
of the Louisiana Chapter of the ACRL, 3(4), 10-32.
Tanloet, P. (2010). Development of core competencies framework for informational of
Thai academic libraries in the next decade (A.D. 2010-2019). Doctor of Philosophy, Information Studies, Khon Kaen University, Thailand. [In Thai]
Tanloet, P. & Tuamsuk, K. (2011). The roles of Thai academic libraries and its
information professional in 2010-2019. Songklanakarin Journal of Social Science & Humanities, 17(4), 607-623. [In Thai]
Turner, J. (2016). Instructional design: Skills to benefit the library profession. Portal:
Libraries and the Academy, 16(3), 477-489. Retrieved from https://bit.ly/2naIGxv
Walter, S. (2008). Librarians as teachers: A qualitative inquiry into professional identity.
College & Research Libraries, Retrieved from https://cutt.ly/7rWACkR
Wateewan, S., Cheunwattana, A., & Panmekha, P. (2013). The role of librarians in
teaching information literacy in the academic libraries. The Journal of Library and Information Science Srinakharinwirot University, 6(2), 32-46. [In Thai]
Wheeler, E., & McKinney, P. (2015). Are librarians teachers? Investigating academic librarians’ perceptions of their own teaching skills. Journal of Information
Literacy, 9(2), 111-128.