Artificial Intelligence and the Enhancement of Library Science and Information Science: Potential for Sustainable Development

Abstract

In the era of digital revolution, where Artificial Intelligence (AI) technology plays a crucial role across all sectors, libraries and library science cannot avoid this major transformation. This article aims to analyze the role of AI technology in transforming the structure and operational models of modern libraries, as well as its connection to the Sustainable Development Goals (SDGs), particularly SDG 4 on quality education and lifelong learning, through a literature review and analysis of global trends.

The study reveals that modern libraries have undergone a significant transformation in their role from single information service providers to integrated information service hubs. AI technology plays a crucial role in developing services across six main areas: 1) automated conversational systems and virtual assistants that provide 24/7 question-answering and user assistance services; 2) intelligent recommendation and discovery systems that analyze user behavior to suggest resources tailored to individual needs; 3) intelligent information search systems that process natural language and provide highly relevant results; 4) security systems that use image and behavior analysis to prevent resource loss; 5) automated cataloging and classification that enhances collection management efficiency; and 6) resource and inventory management covering demand forecasting, reorder point calculation, and multi-branch resource management.

In education, AI technology has demonstrated potential in supporting SDG4 through the development of adaptive learning systems, academic performance prediction systems, educational resource management systems, and data analytics systems for informed educational decision-making. It also supports lifelong learning by providing age-appropriate content adaptation and personalized learning pathways.

The opportunities and challenges arising from implementing AI technology in library work include the potential for librarians to elevate their roles from information custodians to knowledge managers and learning consultants, allowing for more time to develop creative services, and enhanced collaboration with specialists across various fields. The main challenges include developing technological skills, managing change, addressing privacy and data security concerns, and maintaining balance between increased efficiency and preserving human elements in service delivery.