Supply Chain Performance Measurement in the Manufacturing Industry
Main Article Content
Abstract
This paper aims at presenting supply chain performance measurement in the manufacturing industry. It focuses on performance measurement of the supplier, manufacturer, distributors and customer. This paper reviews relevant research and literature on supply chain performance measurement, especially in the manufacturing industry. The performance measurement of the supplier, manufacturer, distributors and customer, presented in this paper, suggests unambiguous metrics aligning throughout the supply chain. The manufacturing business can add metrics according to the purposes of business by using proposed tools and models to improve decision in the management of supply chain in the manufacturing industry.
Article Details
How to Cite
Rungklin, D., & Srimai, S. (2019). Supply Chain Performance Measurement in the Manufacturing Industry. WMS Journal of Management, 8(1), 98–109. Retrieved from https://so06.tci-thaijo.org/index.php/wms/article/view/168308
Section
Research Articles-Academic Articles
References
Akkermans, H. A., Bogerd, P., Bogerd, P., Wassenhove, L. N. Van., & Van Wassenhove, L. N. (2003). The impact of ERP on supply chain management: Exploratory ndings from a European Delphi study. European Journal Of Operational Research, 146, 284–301.
Armbler, T., & Fokkinaki,F. (2004). Business performance measurement: Theory and pratice. United Kingdom: Cambridge University Press.
Balfaqih, H., Nopiah, Z. M., Saibani, N., & Al-Nory, M. T. (2016). Review of supply chain performance measurement systems: 1998–2015. Computers in Industry, 82, 135–150.
Bhagwat, R., & Sharma, M. K. (2007). Performance measurement of supply chain management: A balanced scorecard approach. Computers and Industrial Engineering, 53(1), 43–62.
Brewer, P. C., & Speh, T. W. (2000). Using the balanced scorecard to measure supply chain performance. Journal of Business Logistics, 21(1), 75–93.
Cai, J., Liu, X., Xiao, Z., & Liu, J. (2009). Improving supply chain performance management: A systematic approach to analyzing iterative KPI accomplishment. Decision Support Systems, 46(2), 512–521.
Chan, F. T. S. (2003). Performance Measurement in a Supply Chain. The International Journal of Advanced Manufacturing Technology, 21(7), 534–548.
Chen, I. J., & Paulraj, A. (2004). Towards a theory of supply chain management. The constructs and measurements, 22, 119–150.
Clark, B. (2004). Business performance measurement: Theory and pratice. United Kingdom: Cambridge University Press.
Charan, P., Shankar, R., & Baisya, R. K. (2008). Analysis of interactions among the variables of supply chain performance measurement system implementation. Business Process Management Journal, 14, 512–529.
Cuthbertson, R., & Piotrowicz, W. (2011). Performance measurement systems in supply chains: A framework for contextual analysis. International Journal of Productivity and Performance Management, 60(6), 583–602.
Elgazzar, S. H., Tipi, N. S., Hubbard, N. J., & Leach, D. Z. (2012). Linking supply chain processes’ performance to a company’s financial strategic objectives. European Journal of Operational Research, 223(1), 276–289.
Ferreira, A., & Otley, D. (2009). The design and use of performance management systems: An extended framework for analysis. Management Accounting Research, 20(4), 263–282.
Gunasekaran, A., Patel, C., & McGaughey, R. E. (2004). A framework for supply chain performance measurement. International Journal of Production Economics, 87(3), 333–347.
Li, S., Ragu-Nathan, B., Ragu-Nathan, T. S., & Subba Rao, S. (2006). The impact of supply chain management practices on competitive advantage and organizational performance. Omega, 34(2), 107–124.
Nanthapodej, R., Phutthala, S., &Pattanapairoj, S. (2006). Principle of supply chain operations reference (SCOR) model. KKU Engineering Journal, 33(4), 325-335.
Saibani, N., & Al-Nory, M. T. (2016). Review of supply chain performance measurement systems: 1998–2015. Computers in Industry, 82, 135–150.
Srimai, S., Wright, C. S., & Radford, J. (2013). A speculation of the presence of overlap and niches in organizational performance management systems. International Journal of Productivity and Performance Management, 62(4), 364–386.
Tongchim, P., & Rassameethes, B. (2012). Relationship of Supply Chain Management and Performance Measurement in Rubber Supply Chains. WMS Journal of Management, 1(1), 58–66.
Armbler, T., & Fokkinaki,F. (2004). Business performance measurement: Theory and pratice. United Kingdom: Cambridge University Press.
Balfaqih, H., Nopiah, Z. M., Saibani, N., & Al-Nory, M. T. (2016). Review of supply chain performance measurement systems: 1998–2015. Computers in Industry, 82, 135–150.
Bhagwat, R., & Sharma, M. K. (2007). Performance measurement of supply chain management: A balanced scorecard approach. Computers and Industrial Engineering, 53(1), 43–62.
Brewer, P. C., & Speh, T. W. (2000). Using the balanced scorecard to measure supply chain performance. Journal of Business Logistics, 21(1), 75–93.
Cai, J., Liu, X., Xiao, Z., & Liu, J. (2009). Improving supply chain performance management: A systematic approach to analyzing iterative KPI accomplishment. Decision Support Systems, 46(2), 512–521.
Chan, F. T. S. (2003). Performance Measurement in a Supply Chain. The International Journal of Advanced Manufacturing Technology, 21(7), 534–548.
Chen, I. J., & Paulraj, A. (2004). Towards a theory of supply chain management. The constructs and measurements, 22, 119–150.
Clark, B. (2004). Business performance measurement: Theory and pratice. United Kingdom: Cambridge University Press.
Charan, P., Shankar, R., & Baisya, R. K. (2008). Analysis of interactions among the variables of supply chain performance measurement system implementation. Business Process Management Journal, 14, 512–529.
Cuthbertson, R., & Piotrowicz, W. (2011). Performance measurement systems in supply chains: A framework for contextual analysis. International Journal of Productivity and Performance Management, 60(6), 583–602.
Elgazzar, S. H., Tipi, N. S., Hubbard, N. J., & Leach, D. Z. (2012). Linking supply chain processes’ performance to a company’s financial strategic objectives. European Journal of Operational Research, 223(1), 276–289.
Ferreira, A., & Otley, D. (2009). The design and use of performance management systems: An extended framework for analysis. Management Accounting Research, 20(4), 263–282.
Gunasekaran, A., Patel, C., & McGaughey, R. E. (2004). A framework for supply chain performance measurement. International Journal of Production Economics, 87(3), 333–347.
Li, S., Ragu-Nathan, B., Ragu-Nathan, T. S., & Subba Rao, S. (2006). The impact of supply chain management practices on competitive advantage and organizational performance. Omega, 34(2), 107–124.
Nanthapodej, R., Phutthala, S., &Pattanapairoj, S. (2006). Principle of supply chain operations reference (SCOR) model. KKU Engineering Journal, 33(4), 325-335.
Saibani, N., & Al-Nory, M. T. (2016). Review of supply chain performance measurement systems: 1998–2015. Computers in Industry, 82, 135–150.
Srimai, S., Wright, C. S., & Radford, J. (2013). A speculation of the presence of overlap and niches in organizational performance management systems. International Journal of Productivity and Performance Management, 62(4), 364–386.
Tongchim, P., & Rassameethes, B. (2012). Relationship of Supply Chain Management and Performance Measurement in Rubber Supply Chains. WMS Journal of Management, 1(1), 58–66.