A needs assessment of the high school teachers for measurement and evaluation learning skill using kano model

Abstract

               The objectives of this research were 1) to assess the essential needs of teachers' learning measurement and evaluation skills using the Kano model, 2) to analyze the causes of essential needs of teachers' learning measurement and evaluation skills, and 3) to search for guidelines for teacher development on teacher learning measurement and evaluation skills. The research instrument was a questionnaire on the essential needs to develop teachers' learning measurement and evaluation skills. Research methods were divided into 3 phases as follows: phase 1 Essential Needs Analysis Using the Kano Model, phase 2 Analysis of the Cause of Essential Needs, and Phase 3 Finding guidelines for developing essential needs. The results of the research concluded that: 1) The results of the essential needs assessment used the 25-item Kano model. There were 17 items of attractive essential needs. There were 8 items in the list of essential needs assessment results in the one-dimensional category. 2) The 3 main causes of essential needs of teachers' learning measurement and evaluation skills were due to teachers' lack of understanding of measurement and evaluation, lack of understanding of evaluation principles, and lack of understanding of subjective scoring principles and assessment criteria. And 3) The efficiency of approaches for teachers developing on measurement and evaluation of learning depends not only on teachers but also the supports and development from school. Policy or guidelines from the school director, academic department, measurement and evaluation team, personnel development team in academics, administrators, together with the academic department encourage teachers to plan, measure and evaluate learning in advance. There is an examination by personnel who have the ability to measure and evaluate before the beginning of each semester each year. Schools should provide forums to exchange learning about measurement and evaluation and to provide experts with in-depth understanding of the context of education to provide critical and constructive feedback.