A CASE STUDY OF THE IMPACT FACTORS OF EMPLOYEE PRODUCTIVITY IN REMOTE WORK ENVIRONMENTS AT CHENGZHOU TECH COMPANY
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Abstract
The onset of the 21st century marked a significant shift in the way organizations operate, particularly with the advent of digital technologies that enable remote work. This shift has been notably prominent within global tech companies, which often pioneer changes in work environments. Employees of Chengzhou Tech Company face difficulties in adapting to the remote technology provided by the company, resulting in a significant decrease in job satisfaction. The objectives of this study were: 1) To examine the relationship between the perceived usefulness of technology and employee productivity in remote work settings. 2) To examine the relationship between perceived ease of use of technology and employee productivity in remote work settings. 3) To examine the relationship between job satisfaction and employee productivity among remote workers in the technology sector.
This study used quantitative research method and explores the relationship between technology acceptance, job satisfaction, and employee productivity of remote workers in Chengzhou Technology Company based on technology acceptance model. The questionnaire collection period lasted for four weeks, after which 850 responses were received, 800 were deemed valid, and the valid response rate of the completed surveys was thus approximately 94.12%.This study found that: 1) It was found that the perceived usefulness of technology strongly influences employee productivity. 2) The perceived ease of use of technology was also shown to significantly affect productivity. 3) Job satisfaction was confirmed to have a positive impact on productivity. Based on these findings, the study proposed three key strategies aimed at enhancing productivity in remote work environments, that were: 1) Investments in specific, outcome-oriented technologies that are aligned with the workers’ needs of use of technology, 2) Company select tools that are intuitive and provide comprehensive training to ensure all employees are proficient in using these technologies. 3) Fostering better communication, promoting work-life balance, and recognizing employee achievements were recommended.
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