A Survey of the Status of Knowledge Management in the Department of the Valaya Alongkorn Rajabhat under Royal Patronage, Pathum Thani Province

Abstract

          In order to achieve efficient knowledge management with the university’s established guidelines, the researcher therefore initiated to conduct a study titled “A survey of the status of knowledge management in the department of the Valaya Alongkorn Rajabhat under Royal Patronage, Pathum Thani Province”. The objectives of this study were to 1) explore experiences and opinions on knowledge management; 2) to study the level of knowledge and understanding of the knowledge management system; 3) to measure the level of knowledge and understanding about accessibility and learning exchange processes; and 4) to study the status and implementation of the knowledge management system. knowledge management process. This study was  a quantitative research. The sample consisted of 51 Knowledge Management Committee members of Valaya Alongkorn Rajabhat under Royal Patronage, Pathum Thani Province. The sample was selected based on a  purposive sampling. A questionnaire was used as a research instrument. Data were analyzed using statistics including  frequency, percentage, mean, standard deviation. The major findings revealed that 1) most of the respondents were female (78.58 percent),  aged 25 years or older ( 100 percent), graduated with a master's degree ( 45.5 percent), had  1-5 years of work experience ( 81.8 percent),  worked in academic positions (31.3 percent). 2) The overall level of knowledge and understanding about knowledge management (KM) was at a high level. The mean scores ranked between 4.0 - 4.4. 3) The level of knowledge and understanding of the knowledge management system (KM) was all at a high level. The mean scores ranged between 3.7- 4.0, except for easy-to-use document collection and storage that had the lowest mean of 3.7 and, 4) The overall level of knowledge about accessibility and learning exchange processes was at a high level. The mean scores ranked between 3.6 - 4.1, except for  training department on data collection and retrieval that had the lowest mean of 3.6.