The Performance Evaluation System of Support Staff, Chiang Mai Rajabhat University

Abstract

          The purposes of the article were : 1) to investigate personnel’s knowledge and understanding toward the performance evaluation system of the Chiang Mai Rajabhat university support staff at present; 2) to examine the problems of the performance evaluation system of the Chiang Mai Rajabhat university support staff; and 3) to explore the expectations toward the performance evaluation system of the Chiang Mai Rajabhat university support staff. The method of study was qualitative research. The research instrument was a survey question used for investigating the personnel’s knowledge and understanding, and problems toward the performance evaluation system of the Chiang Mai Rajabhat university support staff at present. The sample group were 83 people, included an executive department with the level of division director or equivalent, a head office of the dean (faculties and colleges), and a support staff. An interview method was used for the Director of Division of Haman Resource Management, and 1 performance evaluation staff.
          The results revealed that: 1) The majority of the sample was at a high level of knowledge and understanding toward the performance evaluation system of the Chiang Mai Rajabhat university support staff; 2) the problems of the performance evaluation system were about rules, methods, forms, and procedures of the performance evaluation; and 3) most personnel suggested that the rules, methods, forms, and procedures of the performance evaluation should be adjusted.