Approaches for Developing Collaboration in In-Cash Welfare Provision in Nan Province
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Abstract
Research aims to study and develop an approach for collaborative local welfare provision among three sectors – local governments, regional offices and communities. It employs qualitative-dominant mixed methodology. For quantitative methodology, data are collected by questionnaires from 49 local governments in Nan Province and analyzed using descriptive statistical techniques. For qualitative methodology, data are collected by documentary research, interviews with 42 key informants, and observation are conducted in four local governments, specifically Fai Kaew Tambon Administration Organization (TAO), Sun Tha TAO, Nan Municipality, and Num Kian TAO. These qualitative data are then analyzed by content analysis and narrative analysis techniques. There are three key findings. Firstly, collaboration in local welfare is usually led by street-level bureaucrats (community development officers) in local governments. Secondly, collaborative local welfare essentially depends on the local government’s capacity and attitude. Thirdly, numerous policies are related to local welfare and become one of the primary obstacles for local welfare development. Accordingly, two approaches are suggested for the development of collaborative local welfare. The first approach suggests that local governments with sufficient management resources may act as a leading collaborative manager. The second approach suggests that local governments
with insufficient management resources but ample social and cultural capital may act as a supporting collaborative manager. Either way, local governments should apply ICT to develop a management information system and a civil advice system to enhance the efficiency of local welfare provision.
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