Factors and Pathways to Success of Young Entrepreneurs in the Café Business: A Case Study of Mueang District, Songkhla Province.

Main Article Content

Farnhana Ampaisiri
Phuriphat Khaengkhan
Sornsawan Thaenprom
Patompob On-oun

Abstract

This qualitative study aimed to 1) examine success factors of young entrepreneurs in the café business, 2) explore experiences and perspectives affecting long-term success, and 3) identify approaches to promote all four factors for sustainability. Data were collected through in-depth interviews using semi-structured interview guides with 12 café entrepreneurs in Mueang District, Songkhla Province, who had at least one year of business experience. Participants were purposively selected until data saturation was achieved. Data were analyzed using content analysis. The findings revealed four main success factors: Factor 1: Psychological factors, comprising self-efficacy, optimism, hope, and resilience; Factor 2: Personal characteristics, comprising demographic characteristics, personality traits, and entrepreneurial skills; Factor 3: Network factors, comprising necessity, asymmetry, reciprocity, efficiency, stability, and legitimacy; and Factor 4: Innovation factors, comprising product innovation, process innovation, and strategic innovation. Key factors for long-term success included product and service quality, identity and differentiation, and honesty toward customers. Major challenges were intense competition, personnel management, and technology adaptation. The study demonstrates that entrepreneurial success results from the integration of all four factors, with psychological factors serving as the most critical foundation. Recommendations for young entrepreneurs include balanced self-development across all four dimensions, particularly building confidence while remaining open-minded, creating authentic identity from their strengths, establishing strong networks, and continuously developing innovations. Related agencies should support skill development, network building, and infrastructure improvement to promote SME sustainability.

Article Details

How to Cite
Ampaisiri, F., Khaengkhan, P. ., Thaenprom, S., & On-oun, P. . (2026). Factors and Pathways to Success of Young Entrepreneurs in the Café Business: A Case Study of Mueang District, Songkhla Province. Journal of Management Sciences, Songkhla Rajabhat University, 4(2), 31–48. retrieved from https://so06.tci-thaijo.org/index.php/mgt-skru/article/view/289024
Section
Research Article

References

Amporn, S. (2021). Guidelines for the use of social media among coffee shop entrepreneurs in Mueang District, Surat Thani Province (Master’s thesis). Suratthani Rajabhat University, Surat Thani.

Bandura, A. (1997). Self-efficacy: The exercise of control. New York, NY: Freeman.

Blocher, E. J. (2010). Cost management: A strategic emphasis. New York, NY: McGraw-Hill.

Bullen, C. V., & Rockart, J. F. (1981). A primer on critical success factors. Center for Information Systems Research, MIT Sloan School of Management.

Carver, C. S., & Scheier, M. F. (1989). Optimism, coping, and health: Assessment and implications of generalized outcome expectancies. Health Psychology, 4(3), 219–247.

Chutima, W. (2022). Leadership styles of small coffee shop entrepreneurs in Samut Sakhon Province and nearby areas (Master’s thesis). Silpakorn University, Bangkok.

Coleman, J. S. (1988). Social capital in the creation of human capital. American Journal of Sociology, 94, S95–S120.

Creswell, J. W. (2013). Qualitative inquiry and research design: Choosing among five approaches (3rd ed.). Thousand Oaks, CA: Sage Publications.

Dess, G. G., Lumpkin, G. T., & Eisner, A. B. (2007). Strategic management: Creating competitive advantages (3rd ed.). New York, NY: McGraw-Hill Irwin.

Granovetter, M. (1985). Economic action and social structure: The problem of embeddedness. American Journal of Sociology, 91(3), 481–510.

Harms, R. (2009). Self-regulated learning, team learning and project performance in entrepreneurship education: Learning in a lean startup environment. Technological Forecasting and Social Change, 100, 21–28.

Hatten, T. S. (2006). Small business management: Entrepreneurship and beyond (3rd ed.). Boston, MA: Houghton Mifflin.

Kanyarat, P. (2021). Factors influencing the decision to open a coffee shop among new entrepreneurs in the southern region (Master’s thesis). Prince of Songkla University, Songkhla.

Longenecker, J. G., Moore, C. W., Petty, J. W., & Palich, L. E. (2006). Small business management: An entrepreneurial emphasis (13th ed.). Mason, OH: Thomson South-Western.

Luthans, F., Avolio, B. J., Avey, J. B., & Norman, S. M. (2007). Positive psychological capital: Measurement and relationship with performance and satisfaction. Personnel Psychology, 60(3), 541–572.

McClelland, D. C. (1953). The achievement motive. New York, NY: Appleton-Century-Crofts.

Naeem, M., Ozuem, W., Howell, K., & Ranfagni, S. (2023). A step-by-step process of thematic analysis to develop a conceptual model in qualitative research. International Journal of Qualitative Methods, 22, 1–18. https://doi.org/10.1177/16094069231205789

Nantika, A. (2022). Consumer behavior and café business trends in the digital era. Bangkok: Chulalongkorn University Press.

Natthamon, K. (2017). Success factors of coffee shop entrepreneurs in Songkhla Province (Master’s thesis). Prince of Songkla University, Songkhla.

Natthawat, S., et al. (2014). Obstacles to innovation development among SME entrepreneurs. Journal of Innovation and Technology, 8(3), 78–95.

National Statistical Office. (2022). Business establishment survey 2022. Bangkok: Author.

Office of Small and Medium Enterprises Promotion. (2018). SME business handbook. Bangkok: Author.

Office of Small and Medium Enterprises Promotion. (2022). Annual report on SME situation 2022. Bangkok: Author.

Patcharin, J. (2019). Brand building of coffee shops in tourist areas (Master’s thesis). Chulalongkorn University, Bangkok.

Snyder, C. R. (2002). Hope theory: Rainbows in the mind. Psychological Inquiry, 13(4), 249–275.

Success factors of SMEs. (2009). Handbook for small and medium enterprise development. Bangkok: Office of Small and Medium Enterprises Promotion.

Suanita, N. (2018). Factors affecting the success of small coffee shops in Phitsanulok Province (Master’s thesis). Naresuan University, Phitsanulok.

Sureeporn, H. (2021). Success of community coffee shops in Chiang Mai Province (Master’s thesis). Chiang Mai University, Chiang Mai.

Suwit, M., & Weerachai, P. (2021). Trends in the growth of the coffee shop business in Thailand: A case study of independent cafés. Journal of Business Management, 38(2), 45–62.

Thanakrit, I. (2018). Marketing strategies of coffee shops in Chiang Mai city (Master’s thesis). Chiang Mai University, Chiang Mai.

Tucker, R. B. (2003). Driving growth through innovation. San Francisco, CA: Berrett-Koehler Publishers.

Waraporn, B. (2020). Guidelines for product and service differentiation in independent coffee shops in Khon Kaen Province (Master’s thesis). Khon Kaen University, Khon Kaen.

Wimonmas, S. (2020). Cost management practices in small coffee shops in Bangkok (Master’s thesis). Thammasat University, Bangkok.