COVID-19 Literacy, Infodemic Perception and Social Factors related to Stress Coping Behavior in The New Normal for Health Care Workers

Authors

  • Punna Sungsuwan Graduate Student, Master Degree in Applied Behavioral Science Research, Behavioral Science Research Institute, Srinakharinwirot University
  • Saran Pimthong Associate Professor, Behavioral Science Research Institute, Srinakharinwirot University
  • Ungsinun Intarakamhang Associate Professor, Behavioral Science Research Institute, Srinakharinwirot University
  • Warakorn Supwirapakorn Assistant Professor, Faculty of Education, Burapha University

Keywords:

Stress coping behavior in the new normal, COVID-19, Health care workers

Abstract

This aim of this quantitative research was to study the influence of the factors of stress coping behavior in the new normal. The samples of this research consisted of 409 health care workers at three tertiary care hospitals in Nakhon Ratchasima Province. The samples were chosen by quota sampling. The data were collected by a questionnaire with a six-point rating scale. There are questionnaires including: stress coping behavior in the new normal questionnaire, cognitive factors questionnaire and social factors questionnaire. The reliability with alpha coefficient was at 0.692–0.918. The statistical analyses used include descriptive statistic and stepwise multiple regression analysis. The results revealed the following: (1) the factors could predict stress coping behavior in the new normal with an overall accuracy of 53.80% were social support, COVID-19 literacy and effective communication in hospital. (2) the factors could predict problem-focus coping in the new normal with an overall accuracy of 52.60% were COVID-19 literacy, social support and effective communication in hospital. (3) the factors could predict emotion-focus coping in the new normal with an overall accuracy of 42.20% were COVID-19 literacy, social support, infodemic perception and effective communication in hospital. From the research results, this can be applied in practical orientation so as to enhance health literacy about emerging infectious diseases for healthcare workers. It also could use to provide intervention for increasing good coping stress behavior.

References

Aljassim, N., & Ostini, R. (2020). Health literacy in rural and urban populations: A systematic review. Patient Educ Couns, 103(10), 2142-2154. https://doi.org/10.1016/j.pec.2020.06.007

Berlo, D. K. (1977). Communication as Process: Review and Commentary. https://doi.org/10.1080/23808985.1977.11923667

Biggs, A., Brough, P., & Drummond, S. (2017). Lazarus and Folkman's Psychological Stress and Coping Theory. John Wiley & Sons.

Brennen, J., Simon, F., Howard, P., & Nielsen, R. (2020). Types, Sources, and Claims of COVID-19 Misinformation. https://www.publicmediaalliance.org/publications/types-sources-and-claims-of-covid-19-misinformation/

Chaikit, P., & Chitsawang, S. (2020). Situations and impacts of fake news 's infodemic about the coronavirus disease 2019 (COVID-19) pandemic and the preventive measurements in Thailand [Doctoral dissertation]. Chulalongkorn University.

Chalaemwong, Y., Chitsuchon, S., & Tharasang, K. (2020). Effect of COVID-19 to Labor market: Empirical data. https://tdri.or.th/2020/06/covid-19-labour-market-impact-in-thailand/

Chew, Q. H., Wei, K. C., Vasoo, S., Chua, H. C., & Sim, K. (2020). Narrative synthesis of psychological and coping responses towards emerging infectious disease outbreaks in the general population: Practical considerations for the COVID-19 pandemic. Singapore Med J, 61(7), 350-356. https://doi.org/10.11622/smedj.2020046.

Choomb, W. (2015). Ongoing crisis communications: Planning, managing and responding (4th ed.). Sage.

Constant, A., Conserved, D. F., Gallopel-Morvan, K., & Raude, J. (2020). Socio-Cognitive Factors Associated with Lifestyle Changes in Response to the COVID-19 Epidemic in the General Population: Results from a Cross-Sectional Study in France [Original Research]. https://doi.org/10.3389/fpsyg.2020.579460

Department of Disease Control. (2020). The situation of COVID-19 spreading, measure of public health and problems to disease prevention and control in travelers. https://ddc.moph.go.th/uploads/files/2017420210820025238.pdf

Department of Mental Health. (2020) Combat 4th Wave of COVID-19:C4 [Guideline of Mental Health Recovery in The Situation of COVID-19 Spreading]. Hanghunsuanchamkat Printing.

Fu, W., Wang, C., Zou, L., Guo, Y., Lu, Z., Yan, S., & Mao, J. (2020). Psychological health, sleep quality, and coping styles to stress facing the COVID-19 in Wuhan, China. Translational Psychiatry, 10(1), 225. https://doi.org/10.1038/s41398-020-00913-3

Ireton, C., & Posetti, J. (2018). Journalism, fake news & disinformation: Handbook for journalism education and training. UNESCO Publishing.

Islam, M. S., Sarkar, T., Khan, S. H., Kamal, A. H. M., Hasan, S. M., Kabir, A., & Anwar, K. S. (2020). COVID-19–related infodemic and its impact on public health: A global social media analysis. The American Journal of Tropical Medicine and Hygiene, 103(4), 1621-1629.

Kerdcharoen, N., Kolkijkovin, V., & Thaworn, J. (2021). Resilience, Mental Health Impact and COVID-19 Related Mental Health Determinants among Medical Students during COVID-19 Epidemic. Vajira Medical Journal: Journal of Urban Medicine, 65, S101-116. https://doi.org/10.14456/vmj.2021.56

Lazarus, R. S., & Folkman, S. (1984). Stress, appraisal, and coping. Springer.

Montano, R. L. T., & Acebes, K. M. L. (2020). Covid stress predicts depression, anxiety and stress symptoms of Filipino respondents. International Journal of Research in Business and Social Science (2147- 4478), 9(4), 78-103. https://doi.org/10.20525/ijrbs.v9i4.773

National Health. (2021). National Health create' Next Normal' values to reduce the risk of COVID-19). https://www.nationalhealth.or.th/th/node/3011

Nuallaong, P. (2022). Factors Affecting Quality of Life of Emergency Room Doctors and urses in Public and Private Hospitals Affected by COVID-19 in the Eastern Economic Corridor Area. Journal of Health Science of Thailand, 31, 177-184.

Phensinee, W., & Somdach, R. (2023). Orgnizational Communication in the Situation of COVID-19 Spreading: A Case study of Golden Jubilee Medical Center). Warasan Nawatkam Sangkhom Læ Thekmoloyi Susanmuanchon, 6(1), 23-32. https://doi.org/10.14456/jsmt.2023.3

Qi, M., Zhou, S.-J., Guo, Z.-C., Zhang, L.-G., Min, H.-J., Li, X.-M., & Chen, J.-X. (2020). The Effect of Social Support on Mental Health in Chinese Adolescents During the Outbreak of COVID-19. Journal of Adolescent Health, 67(4), 514-518. https://doi.org/10.1016/j.jadohealth.2020.07.001

Rawunit, W., & Tepjak, P. (2021). Exposure to Media about COVID-19 from the Department of Disease Control and Audience’s Fake New Literacy). National Academic Conference Rangsit University 2021, Rangsit University.

Rea, L. M., & Parker, R. A. (2014). Designing and Conducting Survey Research: A Comprehensive Guide (4th ed.). Jossey-Bass.

Rujivatanapong, W., & Jirapatarachotmanee, J. (2022). Compare the total worker health care of Nakhonpathom hospital personal before and when COVID-19 outbreak. Department of health Service Support Journal, 18(2), 57-66.

Saltzman, L. Y., Hansel, T. C., & Bordnick, P. S. (2020). Loneliness, isolation, and social support factors in post-COVID-19 mental health. Psychol Trauma, 12(S1), S55-s57. https://doi.org/10.1037/tra0000703

Schaefer, C., Coyne, J. C., & Lazarus, R. S. (1981). The health-related functions of social support. Journal of Behavioral Medicine, 4(4), 381-406. https://doi.org/10.1007/BF00846149

Sørensen, K., Van den Broucke, S., Fullam, J., Doyle, G., Pelikan, J., Slonska, Z., Brand, H., & Consortium Health Literacy Project European. (2012). Health literacy and public health: A systematic review and integration of definitions and models. BMC Public Health, 12(1), 80. https://doi.org/10.1186/1471-2458-12-80

Tagliabue, F., Galassi, L., & Mariani, P. (2020). The Pandemic of Disinformation in COVID-19. SN comprehensive clinical medicine, 1-3. https://doi.org/10.1007/s42399-020-00439-1

Talaee, N., Varahram, M., Jamaati, H., Salimi, A., Attarchi, M., Dizaji, M. Z., Sadr, M., Hassani, S., Farzanegan, B., Monjazebi, F., & Seyedmehdi, S. M. (2020). Stress and burnout in health care workers during COVID-19 pandemic: Validation of a questionnaire. Journal of Public Health: From Theory to Practice, 30, 531–536.

Tannukit, P., Sukkasi, S., & Kobsiriphat, W. (2023). Take lessons from human resources management and development in dealing with the COVID-19 situation. Journal of Charoenkrung Pracharak Hospital, 19(1), 9–15.

Thai Health. (2020). New Normal Life. https://www.thaihealth.or.th/?p=197928.

Thomas, G. F., Zolin, R., & Hartman, J. L. (2009). The Central Role of Communication in Developing Trust and Its Effect on Employee Involvement. The Journal of Business Communication (1973), 46(3), 287-310. https://doi.org/10.1177/0021943609333522

World Health Organization. (2024). Situation of coronavirus disease 2019 in Thailand: 2 May 2024. https://www.who.int/thailand/th/news/detail/02-05-2567-update-on-covid-19-in-thailand--02-may-2024

Xiao, H., Zhang, Y., Kong, D., Li, S., & Yang, N. (2020). The Effects of Social Support on Sleep Quality of Medical Staff Treating Patients with Coronavirus Disease 2019 (COVID-19) in January and February 2020 in China. Medical science monitor: international medical journal of experimental and clinical research, 26, e923549. https://doi.org/10.12659/MSM.923549

Downloads

Published

2024-07-31

How to Cite

Sungsuwan, P., Pimthong, S., Intarakamhang, U., & Supwirapakorn, W. (2024). COVID-19 Literacy, Infodemic Perception and Social Factors related to Stress Coping Behavior in The New Normal for Health Care Workers. The Periodical of Behavioral Science, 30(2), 76–93. Retrieved from https://so06.tci-thaijo.org/index.php/BSRI/article/view/272496