Development of applications for self-learning Chinese vocabulary for employees Front end in hotel work and service business

Abstract

          The  research  objectives  were :  1)  To  Develop the applications for self-learning  Chinese vocabulary for employees for Front-end  in  hotel  work  and  service business and to  study  the  satisfaction of the users of the application by themselves  The sample group used in this study was hotel front desk staff in Phetchaburi and Prachuap Khirikhan Province total 80 people.  The tools used in this study were application and questionnaire for the users satisfaction of the application. The statistics used for data analysis  were frequency,  percentage,  mean and  standard  deviation.

         The results of the study revealed that  the satisfaction of the users of the application  for learning Chinese vocabulary by the  mselves for frontline staff in hotel work  and service business at the most satisfactory  level with a total average of 4.52. If  considering the top 3 items, it was found  that the respondents were satisfied with the useful application, can be used in daily life with an average of 4.73 Easy-to-use, applications with an average of 4.61 and the appropriate font size with an average of 4.55 respectively.