FACTOR ANALYSIS OF SUPPLY CHAIN RESILIENCE AFTER THE COVID-19 PANDEMIC IN THAILAND’S INDUSTRY
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The spread of the COVID-19 virus has impacts on business operations, both in the manufacturing and tourism sectors, especially supply chain disruptions. This study aimed to explore the components of supply chain resilience, together with verifying the consistency of the empirical data and a confirmatory model of supply chain resilience after the COVID-19 outbreak crisis in Thailand’s industry. The population included registered persons in both the manufacturing and service industries in Thailand. The questionnaire was employed as a research tool. Data were collected from 426 business organizations and analyzed with the confirmed factor analysis (CFA) technique. The results revealed that the supply chain resilience after the COVID-19 pandemics in Thailand's industry consisted of five constructs and 21 indicators. The first construct was technology, and the highest regression weight was providing a system to check the entry and exit of personnel online to reduce the risk of COVID-19 infection. The second construct was flexibility, and the highest regression weight was flexible operations, including ordering raw materials and operating schedules. The third construct was agility, and the highest regression weight was whether a company is able to manage its supply chain operations to comply with its decisions. The fourth construct was collaboration, and the highest regression weight was trust between supply chain partners. The last construct was supply chain resilience, and the highest regression weight was whether a company can easily recover flows of materials and services.
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