THE RESULTS OF DEVELOPING A MODEL OF RESILIENCE PROVIDERS AND SERVICE RECIPIENTS IN KANCHANABURI PROVINCE

Abstract

This research article is a development research with the following objectives. 1) To study the context of resilience of service providers and service recipients in Kanchanaburi Province. 2) To create and develop a model of Resilience of service providers and service recipients in Kanchanaburi Province. 3) To study the effect of using a model of resilience of service providers and service recipients in Kanchanaburi Province. The research method has 3 phases: 1) Study contextual data of Resilience data. 2) Create and develop a model. 3) Evaluate the results of using the model. The sample consisted of 1) Service providers 40 people. 2) Service recipients 140 people. The research instruments included an interview form, a stress assessment form with a reliability of 0.821, a burnout assessment form with a reliability of 0.882, a resilience assessment form with a reliability of 0.792, and a drug quit intention scale with a reliability of 0.746. The data were analyzed using percentages, means, standard deviations, and t-tests. The results of the research: 1) The context of the data found that service providers and service recipients had low resilience, high stress, and service providers had a relatively high level of burnout which affected their life. 2) The JACKKY model of Resilience consists of 6 components: 1) Joint activities 2) Attitude 3) Communication 4) Knowledge 5) Skills 6) Personal identity 3) After using the model, service providers and service recipients had less stress, increased resilience, service providers had less burnout, service recipients had more intention to quit drugs, and high satisfaction with the model. It can be put into practice, resulting in increased resilience, the ability to live in society, and can be used in planning mental health care in both clinics and communities.