The Relationships among Teamwork, Perceived Organizational Support, Employee Engagement, and Efficiency Performance of Operational Employees in the Transport and Logistics Company Laem Chabang Port Chonburi: A Case Study of ABC Company Limited

Abstract

This article aimed (1) to study the leveling of teamwork, the recognition to the organizational supporting, the employee engagement and theirs impact operational efficiency; (2) to study the relationship of teamwork to the employees engagement; (3) to study the relationship of the organizational supporting recognition to the employees engagement; and (4) to study the relationship of the of the employee engagement influence to the efficiency performance of employees. This research is a survey research using a questionnaire to collect data from the sample by the operating employees of 6 department in the transport and logistic company, the ABC Co.,Ltd., in the area of Laem Chabang Port . The sample consisted of 218 operational employees with the instrument tools by the percentage statistics, frequency distribution, mean, standard deviation, correlation coefficient and multiple regression. The result of the study found that level of teamwork, the perceived organizational support, employee engagement and efficiency performance of employees are highly impacted to the employee. The hypothesis testing results were found that theirs teamwork (Communication) have influenced to the employee engagement with a statistically significant level at 0.05. Perceived organizational support (Stability of work, working condition, Performance) influenced to the employee engagement with a statistically significant level at 0.05. Employee engagement (Affective Commitment, Normative Commitment) influenced to the efficiency performance with a statistically significant level at 0.05.