The The Soft Skills on The Successful Performance of Human Resources of The Permanent Secretary Ministry of Public Health

Abstract

This research article aims to explore the soft skills that impact the work success of human resources personnel at the Office of the Permanent Secretary, Ministry of Public Health. This quantitative research employs questionnaires as the primary tool for data collection. The study's participants consist of 312 human resources professionals working at the Office of the Permanent Secretary, Ministry of Public Health. The data analysis methods include the use of percentages, mean, and standard deviation. The research findings indicate that the majority of the sample groups are women, primarily aged between 30-39 years, most holding a bachelor's degree and having 1-5 years of work experience. It was observed that soft skills significantly affect the work success of human resources personnel at the Office of the Permanent Secretary, Ministry of Public Health. The highest-rated soft skill is the ability to capture others' attention, followed by skills in managing personal emotions, being aware of one’s own emotions, and social skills. Self-motivation also ranked highly in its average level of impact.