Factors Influencing Personnel Participation in Internal Quality Assurance at Chongraksat Wittaya School, under the Office of the Private Education, Pattani Province

Abstract

This research aimed to (1) study the level of personnel participation in internal quality assurance according to the PDCA quality cycle at Chongraksat Witthaya School under the Office of Private Education, Pattani Province, and (2) examine factors influencing personnel participation in internal quality assurance at Chongraksat Witthaya School. The target group consisted of 200 administrators and teachers from Chongraksat Witthaya School. The research instrument was an opinion questionnaire. Data analysis employed percentages, means, standard deviations, and multiple regression analysis. The results revealed that 1) Personnel participation in internal quality assurance according to the PDCA quality cycle at at Chongraksat Witthaya School was overall at a high level. The planning aspect had the highest mean score at the highest level, followed by the checking and evaluation aspect at the highest level, while the implementation aspect was at a high level, and the improvement aspect based on evaluation results had the lowest mean score at a high level. 2) Factors significantly influencing personnel participation in internal quality assurance at Chongraksat Witthaya School at the .01 significance level, ranked by influence coefficient from highest to lowest, were communication, resource, and management factors. The personnel factor had influence at the .05 significance level. All factors together explained 92.2% of the variance in participation (R² = .922), while the personnel development factor showed no significant influence. These research findings can be used as guidelines for developing and promoting personnel participation in school internal quality assurance to achieve greater effectiveness.