COPING WITH THE EDUCATIONAL DISRUPTION DURING THE COVID-19 PANDEMIC BY UNIVERSITY LECTURERS IN THAILAND
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Abstract
The COVID-19 pandemic brought about a major change in people's lifestyles, and also a huge transformation in the way organizations operated amidst compulsory lockdowns. The purpose of this phenomenological qualitative study was to investigate the university lecturers' experiences in coping with the educational disruption as they suddenly transitioned from Face-to-Face (F2F) classes to Online Teaching (OT) during the prolonged COVID-19 pandemic in Thailand. Ten university lecturers in Thailand from seven different universities and seven faculties participated in 45-minute in-depth structured interviews via Line video calls. Despite the sudden inevitable shift to a new way of working, the participants were intrinsically motivated to make the necessary changes and adjustments, exhausting a lot of effort, time, and thought to ensure online education work for students. The effectiveness was not solely dependent on the lecturers, but also on the cooperation of students, which was reported to be lacking. Although the initial responses to online teaching were more of a shock, the two years of the new way of working actually transformed the attitude of some participants. Up to 40% of them were so satisfied with their new online teaching experience that they were willing to take up permanent online teaching positions. The varying amounts of time taken to adapt to the new way of working, and the satisfaction received were influenced by a couple of factors such as the training and support provided, the previous exposure to digital usage, and their previous familiarity with the platforms. Internet connectivity issues were a major frustration, while cheating and unresponsive students added to the existing frustrations that could not be remedied. It was no wonder why 50% of the participants wanted to move back to F2F teaching as they could eradicate those problems.
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