A DEVELOPMENT OF STRATEGIC MANAGEMENT MODEL OF STUDENT CARE-TAKING SYSTEM TO ENHANCE THE QUALITY OF SECONDARY SCHOOL STUDENTS

Abstract

The purpose of this research was to develop the strategic management model of student care-taking system to enhance the quality of secondary school students under the jurisdiction of the Office of the Basic Education Commission. The methods of a research were as follows: 1) to study the conditions, problems, and management directions of the student care-taking system of secondary school students, Based on the results report of the student care-taking system in 2020–2022. The people involved from the multi-case study schools that have the best practices in student care-taking system administration guidelines are: 5 schools totaling 15 people; 2) to design, develop, and assess the quality of the strategic management model of student care-taking system to enhance the secondary school students' quality, 9 experts were interviewed; 3) to experiment with the strategic management model of student care-taking system to enhance the quality of secondary school students, two schools, which is a secondary school and an opportunity expansion school; and 4) to evaluate the quality in accordance with the standards of the strategic management model of student care-taking system for the improvement of secondary school students' quality, by an executive, teacher and 43 experimental participants. The instruments used included a form of document study, a structured interview, an accurate, comprehensive, and appropriate assessment, the discussion leader skills assessment, a reflection on the results of the steps, the student quality assessment, and the questionnaire regarding format quality standards. The data analysis was content analysis, frequency, percentage, average, and standard deviation, and analysis of influence size (effect size). The research results were as follows: 1) The problems managing the student care-taking system were the internal factors the negative behavior of students, followed by the external factors arising from the environment around students, and guidelines management of the student care-taking system using the PDCA cycle. 2) The strategic management model of the student care-taking system to enhance the quality of secondary school students, which was a model that guides the development, elements, and steps of strategic management of the student care-taking system. It included five components: the direction of the pattern; the system and mechanism; the process of the pattern; the results; and the conditions for applying. 3) The results of using the strategic management model of student care-taking system enhance the quality of secondary school students on the overall KPIs of students in both schools was changed from before using the model with ES values between 0.28 and 1.23. And 4) the results of the quality assessment according to the standards of model found that the quality of the model was correct, appropriate, potential, and useful in all aspects, which was at the highest level in every aspect.