MODEL OF EXCELLENCE ADMINISTRATION FOR THE DEPARTMENT OF INFORMATION TECHNOLOGY TO INNOVATOR IN AYUTTHAYA TECHNICAL COLLEGE รูปแบบการบริหารสู่ความเป็นเลิศของแผนกวิชาเทคโนโลยีสารสนเทศ วิทยาลัยเทคนิคพระนครศรีอยุธยา

Abstract

The research aimed to 1) create and test an administrative model for the Information Technology department of Ayutthaya Technical College, and 2) evaluate the satisfaction with this administrative model at the same institution. The target group for this study included 1) seven Information Technology department teachers from Ayutthaya Technical College, and 2) one hundred students. The tools used in this research were 1) the I AM 5Q Model for administration, and 2) a satisfaction questionnaire based on the 5Qs, which are Quality Student, Quality Teacher, Quality Director, Quality Classroom, and Quality College. The statistics used in the research were the mean, standard deviation. The results showed that 1) the administration model consisted of two parts: immediate actions, attitude development, motivation, and competency, and 2) the model's objectives, which included quality in management, teaching, classrooms, institutions, and student outcomes. The highest satisfaction was observed in the Quality Director, Quality Teacher, and Quality Classroom dimensions with mean = 4.90, standard deviation = 0.10 for each, followed by Quality College with mean = 4.85, standard deviation = 0.15, and Quality Student with mean = 4.70, standard deviation = 0.30. Consequently, the I AM 5Q Model achieved the highest overall satisfaction level with mean = 4.84, standard deviation = 0.16.