The Effect of Role-Playing Activities on English Speaking Skills for Food and Beverage Service of Second-Year Vocational Certificate Students in the Hotel Program at MEP, Phuket Vocational College. The Effect of Role-Playing Activities on English Speaking Skills for Food and Beverage Service of Second-Year Vocational Certificate Students in the Hotel Program at MEP, Phuket Vocational College.

Abstract

The research aimed to 1) compare the English-speaking skills for food and beverage service before and after implementing role-playing activities among second-year vocational certificate students in the Hotel Program at MEP, 2) examine the satisfaction of second-year vocational certificate students in the Hotel Program at MEP, with learning through role-playing activities. The sample group consisted of 32 second-year vocational certificate students in the Hotel Program at MEP and was selected using cluster sampling. The research instruments used in the study were 1) instructional plans for English for food and beverage service tailored for second-year vocational certificate students in the Hotel Program at MEP, 2) an English-speaking skills test for food and beverage service designed for second-year vocational certificate students in the Hotel Program at MEP, and 3) the satisfaction questionnaire regarding learning English for food and beverage service through role-playing activities for second-year vocational certificate students in the Hotel Program at MEP. The statistical methods used for data analysis included mean, standard deviation, and dependent t-test. The research findings can be summarized as follows. 1) The English-speaking skills for food and beverage service after the learning intervention were significantly higher than before, with a statistical significance level of 0.05, a post-test mean score of 27.95, and a pre-test mean score of 17.55. 2) The overall satisfaction of second-year vocational certificate students in the Hotel Program at MEP, regarding learning through role-playing activities was high, with a mean score of 4.19 and a standard deviation of 0.77.