Implementation of the Consumers’ Protection Policies in Controlling Goods Prices of the Department of Internal Trade, Champasak Province, Lao PDR

Abstract

The objectives of this research were to study conditions of the
implementation and guidelines for developing the implementation of the consumers’
protection policies in controlling the goods prices in the Department of Internal Trade
of Champasak province, Lao PDR. The samples used in this research were 181
entrepreneurs with the commercial registration licenses. The research instruments
were a questionnaire and an interview. The statistics used for analyzing data were
percentage, mean and standard deviation and information from the interview was
analyzed through content analysis.
The research findings were as follows.
The overall conditions of the implementation of the consumers’ protection
policies in controlling the goods prices in the Department of Internal Trade of
Champasak Province, Lao PDR were implemented at a moderate level. The highest
average was the implementation as planned (Do). The resolution of the
entrepreneurs’ meetings was implemented so the policies could be used to protect
the consumers in controlling the goods prices. The planning (Plan) was at the secondhighest
level. The lowest level was the monitoring, checking, and evaluating (Check).
There were public relations by distributing the results of the evaluation of the
implementation based on the consumers’ protection policies to the publics. Theaction used to improve the process (Action) included the usage of the results of the
monitoring and checking the goods prices based on the policies relevant to the needs
of the consumers.
For developing the implementation of the consumers’ protection policies
in controlling the goods prices in the Department of Internal Trade of Champasak
province, Lao PDR, in planning (Plan), there should be annual meetings to
continuously and regularly inform the policies to the performers, in implementing
(Do), the public relations should be continuously done to provide knowledge of
related laws and regulations. Common systems of monitoring and evaluation should
be laid out among related agencies to minimize duplication and consistently and
properly implement the policies in accordance with the changes of the present age.