ATTITUDE OF EMPLOYEES REGARDING THE QUALITY OF LIFE AND WELL-BEING OF NIGHT SHIFT EMPLOYEES: A CASE STUDY OF AN OIL REFINERY IN THE EASTERN REGION

Abstract

          The research aimed to study the work impact of night shift employees and the attitude of the employees regarding the quality of life and well-being of the night shift employees in an oil refinery in the Eastern region. This paper was a qualitative research. The key informants included 20 night shift workers in a refinery and using purposive sampling technique. The data collection tool was semi-structured interview and data analysis using content analysis. The study indicated that night shift workers were affected physically, mentally and socially. The physical effect is not to get enough sleep that caused the body to become exhausted having disease, syndrome and accidents during work. In addition, nighttime work also affects diet, medication, and exercise. As for the psychological impact, employees have stress from work. For society, night shift workers do have not time to do activities with family and to socialize with friends and relatives. Moreover, employees have opinions about promoting the quality of life and well-being of employees at night shift. The company should have activities that focus on promoting family relationships, and providing other appropriate incentive benefits; such as hazard pay, shift pay, including providing stress counseling services, expanding gym space, and organizing activities for night shift staff.