ความรอบรู้ด้านสุขภาพจิตในสถานที่ทำงาน: การนำไปใช้ และความท้าทายเพื่อสุขภาวะของพนักงาน

Krittipat Chuenphitthayavut

Authors

Krittipat Chuenphitthayavut -

Keywords:

Mental health literacy, employee well-being, organizational culture, artificial intelligence, sustainable work practices

Abstract

Mental health literacy refers to the knowledge and beliefs about mental disorders that enable individuals to recognize, manage, and prevent mental health problems effectively. In today’s workplaces, where mental health concerns among employees are increasingly prevalent, mental health literacy has become a critical issue for organizations. This article aims to provide an overview of mental health literacy in the workplace, offering practical guidance for its application in organizations while also discussing potential challenges and future research directions in behavioral science and related fields to support employee well-being. The effective application of mental health literacy in organizations requires an understanding of five key components: knowledge of how to prevent mental disorders; the ability to recognize early signs of developing mental health problems; awareness of available sources of help and treatment options; knowledge of effective self-help strategies; and competence in mental health first aid. In addition, recognizing the role of organizational culture in shaping employees’ mental health literacy is essential. Such understanding can inform the use of digital technologies, organizational culture development, job design, motivation, and employee engagement initiatives aimed at enhancing employee well-being. These efforts can help organizations respond to emerging challenges and extend mental health initiatives to digital- and artificial intelligence–driven work environments, ultimately supporting sustainable employee well-being and long-term sustainability at work.

Downloads

Download data is not yet available.

References

Alauddin, F. D. A., Aman, A., Ghazali, M. F., & Daud, S. (2024). The influence of digital platforms on gig workers: A systematic literature review. Heliyon, 11(1), e41491. https://doi.org/10.1016/j.heliyon.2024.e41491

Albulescu, P., Macsinga, I., Rusu, A., Sulea, C., Bodnaru, A., & Tulbure, B. T. (2022). “Give me a break!” A systematic review and meta-analysis on the efficacy of micro-breaks for increasing well-being and performance. PLoS ONE, 17(8), e0272460. https://doi.org/10.1371/journal.pone.0272460

Awan, M., Boyce, M. A., & Lindsay, B. L. (2025). Mental health literacy and help-seeking: The mediating role of self-stigma and emotional intelligence. Frontiers in Psychology, 16, 1589093. https://doi.org/10.3389/fpsyg.2025.1589093

Bakker, A. B., Demerouti, E., & Sanz-Vergel, A. (2023). Job demands–resources theory: Ten years later. Annual Review of Organizational Psychology and Organizational Behavior, 10(1), 25–53. https://doi.org/10.1146/annurev-orgpsych-120920-053933

Boot, C. R. L., LaMontagne, A. D., & Madsen, I. E. (2024). Fifty years of research on psychosocial working conditions and health: From promise to practice. Scandinavian Journal of Work Environment & Health, 50(6), 395–405. https://doi.org/10.5271/sjweh.4180

Bröder, J., Chang, P., Kickbusch, I., Levin-Zamir, D., McElhinney, E., Nutbeam, D., Okan, O., Osborne, R., Pelikan, J., Rootman, I., Rowlands, G., Nunes-Saboga, L., Simmons, R., Sørensen, K., Van den Broucke, S., Velardo, S., & Wills, J. (2018). IUHPE position statement on health literacy: A practical vision for a health literate world. Global Health Promotion, 25(4), 79–88. https://doi.org/10.1177/1757975918814421

Buta, B. O., Mota, A. C. P., Couto, V. V., & Tabak, B. M. (2024). Mental health literacy for public employees. BMC Public Health, 24(1), 2593. https://doi.org/10.1186/s12889-024-19937-1

Chen, Q., Zhao, Z., Bao, J., Lin, J., Li, W., & Zang, Y. (2024). Digital empowerment in mental health: A meta-analysis of internet-based interventions for enhancing mental health literacy. International Journal of Clinical and Health Psychology, 24(3), 100489. https://doi.org/10.1016/j.ijchp.2024.100489

Chotpitayasunondh, V. (2025). Mental health literacy: A future competency towards sustainable mental health. Journal of Mental Health of Thailand, 33(3), 257–268. https://doi.org/10.64838/jmht.2025.282802 [in Thai]

Chuenphitthayavut, K. (2023a). Advances in ChatGPT and behavioral science research: Applications, benefits, risks, and ethical issues in research. The Periodical of Behavioral Science, 29(2), 154–173. https://so06.tci-thaijo.org/index.php/BSRI/article/view/264446 [in Thai]

Chuenphitthayavut, K. (2023b). Cyberpsychology and Work in the Post-COVID-19 World: Mental Health, Generative AI, and Online Team Work. Journal of Multidisciplinary in Humanities and Social Sciences, 6(6), 3193–3210.

https://so04.tci-thaijo.org/index.php/jmhs1_s/article/view/266305 [in Thai]

Cummings, T. G., & Worley, C. G. (2025). Organization development and change (12th ed.). Cengage Learning.

Department of Economic and Social Affairs. (2015). The 17 goals: Sustainable development. United Nations. https://sdgs.un.org/goals

Department of Mental Health Promotion and Development. (2022). Guidelines for enhancing mental health literacy among the public. Beyond Publishing. [in Thai]

Gynning, B. E., Karlsson, E., Teoh, K., Christiansen, F., & Brulin, E. (2024). Contextualising the job demands–resources model: A cross-sectional study of the psychosocial work environment across different healthcare professions. Human Resources for Health, 22(1), 77. https://doi.org/10.1186/s12960-024-00958-1

Hammer, L. B., Dimoff, J., Mohr, C. D., Allen, S. J., Dodd, H., & Bodner, T. (2024). A framework for protecting and promoting employee mental health through supervisor supportive behaviors. Occupational Health Science, 8, 243–268. https://doi.org/10.1007/s41542-023-00171-x

Harrod, M., Takamine, L., Abraham, K., Ortolan, V., Burgess, J., Grau, P. P., Sripada, R., & Zivin, K. (2025). Burnout in practice: A qualitative study of the impact of organizational factors on burnout and patient care among VA mental health providers. Qualitative Research in Medicine & Healthcare, 9(3), 100032. https://doi.org/10.1016/j.qrmh.2025.100032

Högemann, M., Hein, L., Britsche, J. O., & Thomas, O. (2025). Technostress and generative AI in the workplace: A qualitative analysis of young professionals. Frontiers in Artificial Intelligence, 8, 1728881. https://doi.org/10.3389/frai.2025.1728881

Jorm, A. F. (2000). Mental health literacy: Public knowledge and beliefs about mental disorders. The British Journal of Psychiatry, 177(5), 396–401. https://doi.org/10.1192/bjp.177.5.396

Jorm, A. F. (2019). The concept of mental health literacy. In O. Okan, U. Bauer, D. Levin-Zamir, P. Pinheiro, & K. Sørensen (Eds.), International handbook of health literacy: Research, practice and policy across the life-span (pp. 53–66). Policy Press. https://doi.org/10.51952/9781447344520.ch004

Kim, E., & Park, S. (2025). Work–life balance in remote working: Does organizational support matter? Employee Relations, 47(6), 889–906. https://doi.org/10.1108/er-02-2025-0071

Kitchener, B. A., & Jorm, A. F. (2004). Mental health first aid training in a workplace setting: A randomized controlled trial [ISRCTN13249129]. BMC Psychiatry, 4(1), 23. https://doi.org/10.1186/1471-244x-4-23

Konovalova, V. (2022). Mental Health in the Workplace: A New Level of Problems and their Solutions. Management of the Personnel and Intellectual Resources in Russia, 11(6), 5–13. https://doi.org/10.12737/2305-7807-2022-11-6-5-13

Kumar, P. S. (2024). TECHNOSTRESS: A comprehensive literature review on dimensions, impacts, and management strategies. Computers in Human Behavior Reports, 16, 100475. https://doi.org/10.1016/j.chbr.2024.100475

Lam, L., & Lam, M. (2024). A web-based and mobile intervention program using a spaced education approach for workplace mental health literacy: Cluster randomized controlled trial. JMIR Mental Health, 11, e51791. https://doi.org/10.2196/51791

Lerouge, L. (2025). The concepts of ‘mental health in the workplace’ and ‘psychosocial risks’: A clarification from a legal perspective. European Labour Law Journal, 16(3), 377–383. https://doi.org/10.1177/20319525251336018

Mazlan, N., Sumarjan, N., Ahmad, K. N., Nazlan, N. H., & Suhartanto, D. (2023). Mind matters: Exploring employees’ mental health literacy in the hotel industry. Environment-Behaviour Proceedings Journal, 8(26), 465–472. https://doi.org/10.21834/e-bpj.v8i26.5126

Mehta, M., Golani, T., Saxena, A., & Saxena, P. (2024). Mental health matters: Individual, organizational and leadership dynamics on employee mental wellness through organizational interventions. International Journal of Organizational Analysis, 33(5), 1144–1160. https://doi.org/10.1108/ijoa-03-2024-4377

Moll, S., Zanhour, M., Patten, S. B., Stuart, H., & MacDermid, J. (2017). Evaluating mental health literacy in the workplace: Development and psychometric properties of a vignette-based tool. Journal of Occupational Rehabilitation, 27(4), 601–611. https://doi.org/10.1007/s10926-017-9695-0

Office of Mental Health Literacy. (2024). Handbook of guidelines for enhancing mental health literacy. Beyond Publishing. [in Thai]

Paudel, S., Chalise, A., Shakya, P., & Bhandari, T. R. (2025). Development and validation of mental health literacy assessment scale among community health workers in Nepal. SAGE Open Medicine, 13. https://doi.org/10.1177/20503121251341423

Reslan, F. B., Hassanie, S., Uludag, O., BouKarroum, S., & Maalouf, N. J. A. (2025). Toxic work environment: The impact of toxic leadership and workplace bullying on employees’ innovative work behavior and affective commitment. Cogent Business & Management, 12(1). https://doi.org/10.1080/23311975.2025.2498068

Saleh, R. M., Koburtay, T., & Staniszewska, Z. (2026). Leadership, work-life balance and employee well-being in Dubai’s service industries: Implications for HRM. Personnel Review, 55(1), 107–133. https://doi.org/10.1108/pr-06-2025-0663

Shi, Z., Howe, A., Shahzad, M., Bani-Fatemi, A., Sharkey, B., & Nowrouzi-Kia, B. (2025). Building diverse, equitable, and inclusive organizational culture to support worker mental health and wellbeing: A Qualitative study of employer and worker perspectives in Ontario construction skilled trades. Safety and Health at Work, 16(4), 431–437. https://doi.org/10.1016/j.shaw.2025.07.006

Sørensen, K. (2025). Health literacy for people and planet: empowering collective action. Health Literacy and Communication Open, 3(1). https://doi.org/10.1080/28355245.2025.2555288

Tang, Y., Zhao, Y., Jin, Z., Wu, S., Zhang, Z., Zhou, J., & Zhou, L. (2024). Association between mental health literacy and workplace well-being of Chinese grassroots civil servants: The chain mediating effects of regulatory emotional self-efficacy and resilience. International Journal of Mental Health Promotion, 26(7), 559–568. https://doi.org/10.32604/ijmhp.2024.050822

Thailand Institute for Mental Health Sustainability (TIMS). (2024, August 30). Mental well-being survey of Thai working-age population. https://www.tims.psy.chula.ac.th/article/ผลสำรวจสุขภาวะทางจิตกล/ [in Thai]

Tomer, G., Mishra, S. K., & Qureshi, I. (2022). Features of technology and its linkages with turnover intention and work exhaustion among IT professionals: A multi-study investigation. International Journal of Information Management, 66, 102518. https://doi.org/10.1016/j.ijinfomgt.2022.102518

Valtonen, A., Saunila, M., Ukko, J., Treves, L., & Ritala, P. (2025). AI and employee wellbeing in the workplace: An empirical study. Journal of Business Research, 199, 115584. https://doi.org/10.1016/j.jbusres.2025.115584

World Health Organization. (2024). Mental health at work. WHO. https://www.who.int/news-room/fact-sheets/detail/mental-health-at-work

Yeo, G., Reich, S. M., Liaw, N. A., & Chia, E. Y. M. (2024). The effect of digital mental health literacy interventions on mental health: Systematic review and meta-analysis. Journal of Medical Internet Research, 26, e51268. https://doi.org/10.2196/51268

Zhang, Z., Yan, M., & Qi, J. (2024). The influence of workplace environment on mental health: A quantitative and qualitative investigation in China. International Journal of Mental Health Promotion, 26(11), 957–966. https://doi.org/10.32604/ijmhp.2024.055468