The Application of Board Games to Foster Lost Work Skills in the Post-COVID-19 Era
Keywords:
Board Games, Competencies, Personnel Development, Post-COVID-19Abstract
This article analyzes the development of employee competencies and resocialization in the post-COVID-19 crisis era. This necessity arises from social distancing measures and work-from-home policies that have impacted crucial competencies such as collaboration, communication, and adaptability, all essential for enhancing workforce resilience and organizational transformation in today’s environment. The authors therefore propose board games as an alternative tool for experiential learning, which have outstanding qualities in fostering engagement and enjoyment, and in simulating real-world situations. Board games concretely help develop important competencies such as problem-solving, collaboration, self-management and management skills and also transmission of organizational culture. This approach is framed by Lewin's 3-Step Change Theory, emphasizing unfreezing old behaviors, learning and behavioral change, and refreezing new behaviors for sustainability. It is coupled with evaluation using Kirkpatrick's 4-level model: Reaction, Learning, Behavior, and Results, to ensure that learning through board games yields meaningful and measurable outcomes.
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