Impact of Challenge and Hindrance Demands on Work-Related Burnout: The Mediating Effect of Psychological Empowerment
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Abstract
Background/ problem: Work-related burnout remains a significant concern in the dynamic environment of Chinese technology companies, primarily due to the varying job demands. Understanding the impact of these demands and the potential mitigating role of psychological empowerment is crucial.
Objective/ purpose: This study aimed to examine the direct effects of challenge and hindrance demands on work-related burnout and the direct effect of psychological empowerment on work-related burnout. Additionally, it explored the mediating effect of psychological empowerment in the relationship between challenge and hindrance demands and work-related burnout.
Design and Methodology: Employing a quantitative research design, the study surveyed 442 employees from Chinese technology enterprises using a quota sampling method. Data analysis was performed with PLS-SEM.
Results: The findings indicate a significant positive effect of challenge demands on work-related burnout (β = .43, p < .001) and of hindrance demands on work-related burnout (β = .31, p < .001). Psychological empowerment related negatively to work-related burnout (β = -.34, p < .001). Notably, psychological empowerment significantly mediated the relationship between hindrance demands and burnout (indirect effect = .20, p < .001), but not between challenge demands and burnout (indirect effect = -.02, p = .23).
Conclusion and Implications: This study highlights the differential effects of job demands on burnout and the pivotal role of psychological empowerment in reducing burnout from hindrance demands. For effective burnout management, organizations should balance job demands, particularly by minimizing hindrance demands, and enhance psychological empowerment through autonomy, meaningful work, and development opportunities. These strategies promise a healthier, more resilient workforce.
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