The Mediating Effect of Job Satisfaction on Learning Organization Culture and Turnover Intention among Generation X Workers of Nonprofit Organizations in Thailand

Abstract

Excessive turnover among Generation X workers in nonprofit organizations has become a major challenge in Thailand. This study investigated the mediating effect of job satisfaction on learning organization culture and turnover intention among Generation X workers of nonprofit organizations. Questionnaires were employed to collect the data from 344 Generation X workers of 32 nonprofit organizations within Bangkok metropolitan areas using two-stage stratified sampling methods. The data was analyzed using Partial Least Squares (PLS) to estimate the model. The findings indicated significant effects of learning organization culture on job satisfaction, job satisfaction on turnover intention, and an indirect effect of learning organization culture on turnover intention. In addition, there was a direct effect of learning organization culture on turnover intention controlling out the effect of job satisfaction. Therefore, the management of nonprofit organizations in Thailand should develop a learning organization culture within the workplace to maximize job satisfaction which plays an important role in minimizing employee turnover intention among Generation X workers.

Keywords: generation X workers, learning organization culture, job satisfaction, turnover intention, nonprofit organizations